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72% Of Customers Won't Take Action Before They Read Some Reviews
Regardless of how captivating your marketing is, you still need client reviews. There's no skirting around it. Consumers are still willing to hear you out, however they trust other individuals more.
Source: My Testimonial Engine
Most Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a positive experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
89% Of Customers Review A Businesses Replies To Reviews
Not only do the majority of shoppers read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
71% Of Millennials Browse Customer Reviews Of Professional Services
More than half of all people in need of a professional service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to pick a physician or a legal representative.
Younger people (age 18-35) are even more likely to hire a professional based upon online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated material can do miracles in terms of conversions.
A single review can have an enormous influence on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of client reviews stay without a response. That's regrettable, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
Unfavorable Reviews Can Boost Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your website. According to online review data, individuals devote more than five times as long on a site when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.
Source: Reevoo
When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Factor
Stats reveal that reviews were more successful than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
The Majority Of Popular Items Have An Average Ranking Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Somebody always has a bit of a gripe. That's why it is abnormal to get perfect 5 star ratings. In some cases a lower score in fact helps your overall score.
According to customer rating stats, conversion rates start to decrease as scores rise above 4.7.
Source: Spiegel Research Center
Users Reading Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done much faster. For that reason, buying decisions are made quickly.
Online reviews are clearly persuasive, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz