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Unfavorable Reviews Can Boost Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review stats, individuals devote more than 5 times as long on a site when they read negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. An overwhelming 95% suspect censorship or fabricated reviews if there aren't any unfavorable ones.
Source: Reevoo
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'really frequently'.
Source: Trust You
Only 6 Percent Of Consumers Do Not Trust Consumer Reviews At All
According to customer review stats, a tremendous 19 percent of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
Software Application Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software buyers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
77% Of Customers Would Undoubtedly Post A Review If They Were Asked
More than a 35% would submit a review to advise others about their client experience and 24% would certainly direct their review to the business itself.
Over a 26% would want to leave a review to help other people with their choice making process.
Source: Podium
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to buy a brand-new automobile and there are a number of models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.
With the help of other customers, you quickly decide on one that works for you. That's how favorable reviews convert consumers into customers.
Source: Consumer Affairs
90 Percent Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals state about impressions, right?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
If you do not have reviews on your website, think about asking your visitors to compose one.
Source: Martech Zone
86 Percent Of Customers Would Consider Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
Google Accounts For 57.5% Of All Reviews Globally
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the positive and negative reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. People expect to see some negative reviews.
Source: Capterra
88% Of Executives Regard Reputation Risk As A Leading Business Problem
Reputation management stats suggest a business's reputation does not affect just the customers. Prospective employees likewise take a look at scores and read reviews.
Source: Deloitte
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also affect our purchasing decisions.
According to social reviews statistics, Facebook affects over half of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics reveal that four out of 5 users are likely to trust a local business.
Source: RevLocal
53% Of Consumers Expect Companies To Reply Within A Week To Negative Reviews
Online review stats show that 63% of customer reviews remain without a reaction. That's too bad, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
91% Of Millennials Rely On Online Reviews As Much As Loved Ones
Online review statistics put customers' reviews as the most credible source of suggestions. Online reviews typically carry the same weight as guidance from friends and family.
Source: Brightlocal