88% Of Executives Judge Reputation Risk As A Leading Business Problem

Reputation management statistics indicate a company's reputation doesn't affect simply the customers. Potential team members also look at ratings and read reviews.

Source: Deloitte

60% Of Consumers Seek Advice From Blog And Social Network Reviews On Their Mobile Devices Before Shopping

In-store purchasing is affected substantially by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and ranking stats reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

73 Percent Of Consumers Believe Customer Reviews Are More Important Than Star And Number Scores

Online review stats make it clear people aren't satisfied with ratings alone.

Consumer reviews make the stats appear more authentic which is what the would-be clients are trying to find. Practically a third of consumers state composed reviews are the only feature that makes them believe the sites' reviews are useful and pertinent.

Source: Fan and Fuel

49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision

Consumers value not just the quality or nature of the reviews, however they consider their number and recency as well.

The share of consumers, who focus on the variety of reviews is currently at 46%.

Source: Brightlocal

61 Percent Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars

Overall two-thirds of businesses have good and outstanding ratings. Only 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use An Organisation

This stat is among lots of that highlight the value of online scores. Now that news of client fulfillment travels this fast, keeping your customers delighted is more important than ever.

57% of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked only for organizations with a perfect five star rating.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Undoubtedly Leave A Review

More than a 35% would post a review to notify others about their customer encounter and 24% would most likely direct their review to the company itself.

Over a 26% would be willing to post a review to assist other individuals with their decision making process.

Source: Podium

United States Shoppers View "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals read reviews, they concentrate on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA customers.

Source: Statista

86% Of Consumers Would Consider Writing A Review For A Business

Your consumers are your most important resource, and it's not only because of the cash they invest at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

Many Best Selling Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to client rating statistics, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

90 Percent Of Site Visitors Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what individuals say about impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you do not have reviews on your site, consider asking your visitors to compose one.

Source: Martech Zone

People Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Therefore, buying choices are made rapidly.

Online reviews are certainly convincing, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

The Average Review Length Has Actually Become 65% Much Shorter Since 2010

Nowadays reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star ranking is the first thing consumers see. Still, users pay attention to other factors too, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of American consumers.

Source: Statista

67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

When customers have to choose a service provider, reviews have an enormous influence on their decision.

Source: DemandGenReport

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz