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64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of customers who read customer reviews, concur that it increases their purchasing confidence.
Businesses utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
89% Of Consumers Review A Companies Responses To Reviews
Not only do the majority of individuals check out the review replies, 30% of them highly value them. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they read reviews 'constantly' or 'really frequently'.
Source: Trust You
Online Item Reviews About An Item Can Amplify Its Conversion Rate By A Staggering 270%
User review statistics reveal the purchase possibility for an item with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
70 Percent Of Customers Prefer To Learn About A Business By Means Of Reviews And Articles, Instead Of Advertisements
Ads are all well and good, however it's worth trying a different approach as well. Reviews are without a doubt the best way to discover the truth about a service or product.
Source: Statuslabs
73% Of Customers Believe Client Reviews Are More Important Than Star And Number Rankings
Online review data make it clear people aren't satisfied with scores alone.
Client reviews make the statistics appear more genuine which is what the would-be consumers are searching for. Nearly a 3rd of consumers state composed reviews are the only function that makes them believe the websites' reviews are beneficial and relevant.
Source: Fan and Fuel
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social media which can likewise influence our buying decisions.
According to social media reviews statistics, Facebook impacts over half of users' purchase choices.
If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to rely on a local business.
Source: RevLocal
30% Of Customers Feel Favorable To A Company Which Reacts To Online Reviews
Communicating with your clients establishes trust. Even something like responding to their reviews and comments can make them feel valued.
As you might anticipate, clients who feel this way are going to invest more money with a company.
Source: Statuslabs
70% Of Customers Need To Read At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. The majority of people check out much more reviews to get an idea of how the business is actually doing. Do not depend upon that fact alone.
Source: Brightlocal
88% Of Executives Regard Reputation Risk As A Top Business Issue
Reputation management statistics show a business's reputation does not affect just the clients. Potential employees also take a look at ratings and read reviews.
Source: Deloitte
Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses
Considering that the vast bulk of consumers check out reviews, you'd want yours to be enticing to new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal