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91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends
Online review statistics position customers' reviews as the most trustworthy source of suggestions. Online reviews normally carry the same weight as suggestions from loved ones.
Source: Brightlocal
15% Of People Don't Trust Businesses Without Online Reviews
No trust suggests no interactions. 15% of prospective customers will not even think about working with a company they can't discover viewpoints about.
Source: Statuslabs
90% Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people say about impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your site, consider asking your visitors to write one.
Source: Martech Zone
US Shoppers View "Product Performance" To Be The Most Helpful Information In Product Reviews
When people read reviews, they concentrate on various aspects of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA consumers.
Source: Statista
If A Business Deals With Issues Rapidly And Efficiently, 95% Of Dissatisfied Customers Will Return To A Company
Consumers do not expect you to be perfect. They do expect you to deal with things when they go wrong. If there is absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Reviews Published On Twitter Can Grow Revenues By 6.46%
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
89% Of Clients Read A Businesses Reactions To Reviews
Not only do most individuals read the review replies, 30% of them value them highly. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Overall 2 out of 3 companies have excellent and good rankings. Just 5% of companies have a score listed below three stars.
Source: Brightlocal
Customer Reviews On Items Are Relied On Nearly 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples viewpoints before they ever trust what the maker says. The reason, producers' descriptions are basically advertisements.
Source: Martech Zone
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to buy a new automobile and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.
With the help of other consumers, you manage to pick a model that works for you. That's how positive reviews convert consumers into consumers.
Source: Consumer Affairs
A Single Business Review Can Lift Its Conversions By 10 Percent
Online review stats show user-generated content can do wonders in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44 percent increase.
Source: RevLocal