88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Buying Home Electronics

Data reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Selecting A Service Provider

When customers need to choose a service provider, reviews have a huge impact on their decision.

Source: DemandGenReport

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use A Company

This stat is among many that illustrate the significance of online scores. Now that news of client satisfaction travels this fast, keeping your consumers happy is more crucial than ever.

57 percent of customers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for organizations with a best five star score.

Source: Brightlocal

United States Shoppers Regard "Product Performance" To Be The Most Useful Info In Product Reviews

They focus on various aspects of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of USA consumers.

Source: Statista

Google Represents 57.5% Of All Reviews Throughout The World

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

Here's the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

77% Of Consumers Would Certainly Submit A Review If They Were Asked

More than a 35% would post a review to advise others about their client experience and 24% would rather direct their review to the business itself.

Over a 26% would want to give a review to assist other people with their decision making process.

Source: Podium

Customer Reviews On Products Are Trusted Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other peoples opinions before they ever trust what the maker says. The reason, producers' descriptions are essentially ads.

Source: Martech Zone

89% Of Clients Want To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile browser, individuals choose to read reviews on their mobile phones.

Source: Statista

90% Of Users Require Less Than 10 Reviews To Form An Opinion About A Business

You understand what people state about first impressions, right?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to write one.

Source: Martech Zone

Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies really utilize them.

Although we now know why consumer reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider

30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews

Staying connected with your consumers creates trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.

As you may expect, customers who feel this way are more willing to invest more cash with a company.

Source: Statuslabs

Positive Reviews Motivate 68 Percent Of Customers To Use A Local Business

Since the huge majority of consumers read reviews, you would want yours to be appealing to new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals devote more than 5 times as long on a site when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or faked reviews.

Source: Reevoo