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Google Represents 57.5% Of All Reviews Around The World
Google is in the lead here, followed by Facebook as a remote second.
These are the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews
Online review stats prove that 63% of client reviews remain without a reply. That's regrettable, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
A One Star Boost In Score Can Cause A 5% To 9% Increase In Business Earnings
Businesses that treat customers honorably typically flourish, review websites help ensure of that.
Source: Statuslabs
If They Were Asked, 77% Of Clients Would Probably Post A Review
More than a 35% would leave a review to inform others about their consumer encounter and 24% would probably direct their review to the company itself.
Over a 26% would be willing to leave a review to assist other individuals with their decision making process.
Source: Podium
The Majority Of Popular Items Have A Typical Rating Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star rankings are suspicious. Somebody always has a little a gripe. That's why it is abnormal to get perfect 5 star rankings. Often a lower score actually helps your overall score.
According to client rating statistics, conversion rates begin to reduce as scores rise above 4.7.
Source: Spiegel Research Center
30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews
Staying connected with your customers establishes trust. Even something as basic as responding to their reviews and remarks can make them feel appreciated.
As you might anticipate, customers who feel this way are going to invest more money with a company.
Source: Statuslabs
89% Of Consumers Read A Businesses Replies To Reviews
Not only do a lot of clients read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
Reviews Posted On Twitter Can Help Grow Revenues By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
Users Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Therefore, purchasing decisions are made rapidly.
Online reviews are obviously convincing, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
Positive Reviews Encourage 68 Percent Of Customers To Use Local Businesses
Considering that the large bulk of consumers read reviews, you'd want yours to be inviting to brand-new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Just 44% Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of companies in fact make use of them.
Although we now understand why client reviews are so powerful, the majority of businesses obviously do not.
Source: LsaInsider
72 Percent Of Customers Will Not Take Action Unless They Check Out Some Reviews
No matter how alluring your marketing is, you still require consumer reviews. There's no way around it. Clients are still willing to hear you out, however they rely on other people more.
Source: My Testimonial Engine
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful individuals understand the value of being informed. User-generated content has an unassailable influence on consumers.
They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
70% Of Consumers Choose To Discover A Business By Means Of Reviews And Posts, Rather Than Advertisements
Ads are all well and good, but it's worth attempting a different approach also. Reviews are without a doubt the very best way to discover the truth about a product or service.
Source: Statuslabs
When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Element
Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
Only 6 Percent Of Consumers Don't Trust Customer Reviews At All
According to customer review statistics, a whopping 19 percent of customers constantly trust online reviews and never a purchase without checking out reviews initially.
Source: Statista