91 Percent Of Millennials Trust In Online Reviews As Much As Friends And Family

Online review stats position consumers' reviews as the most reliable source of recommendations. Online reviews usually carry the exact same weight as advice from family and friends.

Source: Brightlocal

72% Of Customers Won't Take Action Before They Read Some Reviews

Irrespective of how appealing your marketing is, you still require client reviews. There's no skirting around it. Clients are still willing to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

More Than Half Of Shoppers Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of companies in fact utilize them.

Although we now know why customer reviews are so powerful, many businesses obviously do not.

Source: LsaInsider

Software Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software application buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

30% Of Customers Feel Positive About A Business Which Responds To Online Reviews

Keeping in touch with your clients develops trust. Even something easy like reacting to their comments and reviews can make them feel valued.

As you might anticipate, customers who feel this way are happy to spend more cash with a business.

Source: Statuslabs

82% Of Customers Visit Review Sites Due To The Fact That They Want To Acquire A Service Or A Product And Want To Get The Facts About The Businesses Products And Services.

Review sites are locations that customers go to get the facts about a business, service or item . Because they have currently formed a buying decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

67% Of Customers Say Reviews Are A "Very Important" Factor When Selecting A Solution Provider

When consumers need to choose a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport

When Buying Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Aspect

Data reveal that reviews were more effective than TV ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

If A Business Handles Problems Rapidly And Effectively, 95% Of Dissatisfied Clients Will Return To A Company

Consumers don't anticipate you to be perfect. They do expect you to take care of things when they go wrong. If there is absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

83% Of All Younger Consumers Were Invited To Post A Review Recently

Of those invited, 80% of clients did submit a review. In general, companies have actually asked 66% of all customers to post a review on their business.

Source: Brightlocal

Reviews Published On Twitter Can Increase Online Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews As Well

We already touched upon the negative and positive reviews and their impact on customers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

53% Of Consumers Expect Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of client reviews stay without a response. That's too bad, since those businesses are losing customers that way.

Source: Review Trackers

Just 6% Of Customers Don't Rely On Consumer Reviews At All

According to customer review stats, a whopping 19 percent of consumers constantly rely on online reviews and never a purchase without checking out reviews first.

Source: Statista

95% Of Travelers Read Online Reviews Prior To Booking Travel Services

Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they read reviews 'constantly' or 'really frequently'.

Source: Trust You

A Lot Of Best-selling Items Have An Average Ranking Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star scores. In some cases a lower rating in fact helps your overall rating.

According to client rating stats, conversion rates start to decrease as scores rise above 4.7.

Source: Spiegel Research Center