77% Of Consumers Would Give A Review If They Were Asked

More than a 35% would post a review to educate others about their customer experience and 24% would most likely direct their review to the business itself.

Over a 26% would want to leave a review to assist other individuals with their choice making process.

Source: Podium

Online Reviews Affect 67.7% Of Customer Buying Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Clients Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Purchasing choices are made rapidly.

Online reviews are undoubtedly convincing, yet online marketers haven't always come to value the power of them.

Source: Martech Zone

89% Of Customers Read A Companies Responses To Reviews

Not only do many shoppers read the review replies, 30% of them hold them in high regard. Practically 96% read the reactions to their own reviews.

Source: Brightlocal

Reviews Shared On Twitter Can Help Improve Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

95% Of Unhappy Customers Will Go Back To A Business If A Company Manages To Solve Issues Quickly And Efficiently

Clients do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a business can do to resolve a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

89% Of Customers Prefer To Read Reviews On Their Smartphones

Be it by means of an app or a mobile internet browser, people today choose to read reviews on their mobile phones.

Source: Statista

64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017

30% of customers who check out customer reviews, concur that it increases their buying confidence.

Companies utilize the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

83% Of All Young Consumers Were Invited To Give A Review Recently

Of those asked, 80% of consumers did give a review. Overall, companies have actually asked 66% of all customers to leave a review on their company.

Source: Brightlocal

Software Application Reviews Influence Over 98% Of All Buyers

18% of software buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2% of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website

Generally, 142 million consumers visit Yelp each month. If you have not claimed your totally free Yelp business page, this is as good a time as any.

Source: RevLocal

49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Factor In Their Buying Decision

Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of clients, who focus on the number of reviews is currently at 46%.

Source: Brightlocal

Half Of All Millennial's "Constantly" Read Online Reviews For Companies

Younger individuals understand the value of being informed. User-generated material has an unassailable effect on consumers.

If businesses stop to consider the power of consumer reviews over millennials, they will understand what they've been losing out on. Older individuals are different though, only 6% of people aged 55 or older read reviews.

Source: Brightlocal

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Too

We already touched upon the negative and positive reviews and their result on customers. Nevertheless, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are positive. People anticipate to see some negative reviews.

Source: Capterra

A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Earnings

Businesses that treat consumers fairly typically flourish, review websites help make certain of that.

Source: Statuslabs

More Than Half Of Customers Won't Use A Service If It Has Less Than A 4 Star Ranking

This stat is one of many that highlight the value of online rankings. Now that news of customer satisfaction travels this quick, keeping your clients delighted is more vital than ever.

57% of customers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for services with an ideal five star ranking.

Source: Brightlocal

American Shoppers View "Product Performance" To Be The Most Helpful Info In Product Reviews

When individuals read reviews, they concentrate on different aspects of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of US clients.

Source: Statista

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of USA Customers

24% of US shoppers consider reviews as 'extremely influential'.

To show the importance of online reviews and scores, did you know that 81 percent of customers will pay more for an item with reviews and those very same customers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks