70% Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business

Four reviews may be too few. Most people read a lot more reviews to get a clear view of how business is in fact doing. Don't depend upon that figure alone.

Source: Brightlocal

A Lot Of Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends reveal individuals prefer to comment if they had a favorable experience, rather than a unfavorable or average one.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Utilize A Service

This stat is among many that highlight the significance of online rankings. Now that news of consumer fulfillment travels this quick, keeping your clients delighted is more important than ever.

57% of customers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for organizations with a best five star rating.

Source: Brightlocal

Positive Reviews Encourage 68 Percent Of Customers To Choose Local Businesses

Because the vast majority of customers read reviews, you would want yours to be appealing to brand-new consumers, right? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

89% Of Clients Choose To Read Reviews Using Their Cell Phones

Be it via an app or a mobile web browser, most people prefer to read reviews on their phones.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business

The star score is the first thing consumers see. Still, users take notice of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American customers.

Source: Statista

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business travelers alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

71% Of Millennials Browse Customer Reviews Of Professional Services

Over half of all people in need of a professional service rely on online reviews.

According to online reviews data, 59% used online reviews to choose an attorney or a physician.

Young people (age 18-35) are even more likely to work with an expert based on online reviews. Only 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

The Average Review Word Count Has Actually Become 65% Shorter Since 2010

Nowadays reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is typical to that of a twitter tweet.

Source: Review Trackers

74 Percent Of Local Businesses Have At A Minimum, One Google Review

One review is far from adequate to improve your site's SERP ranking.

Looking at online ratings statistics, we learnt that a business needs to have an average of 40 reviews before users "Award" it with a star.

Source: Brightlocal

A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat customers fairly usually prosper, review sites help make sure of that.

Source: Statuslabs

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of US Clients

24% of US shoppers consider reviews as 'extremely influential'.

To highlight the significance of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those exact same consumers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

73 Percent Of Consumers Think Written Reviews Are More Crucial Than Star And Number Rankings

Online review stats make it clear people aren't pleased with scores alone.

Customer reviews make the statistics appear more authentic which is what the would-be customers are searching for. Practically a third of customers say written reviews are the only function that makes them believe the sites' reviews are appropriate and useful.

Source: Fan and Fuel

82% Of Customers Go To Review Websites Because They Want To Acquire An Item Or A Service And Want To Get The Facts About Business Product Or Services.

Users come since they have actually currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.

Source: RevLocal

90% Of Users Require Less Than 10 Reviews To Form A Viewpoint About A Business

You know what individuals say about impressions, right?

Users get their first impression of your businesses through reviews. Normally through less than 10 of them.

If you don't have reviews on your site, think about asking your visitors to compose one.

Source: Martech Zone

Just 6 Percent Of Consumers Don't Rely On Customer Reviews At All

According to customer review data, a whopping 19% of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

If They Were Asked, 77% Of Customers Would Certainly Leave A Review

More than a 35% would post a review to notify others about their client encounter and 24% would certainly direct their review to the company itself.

Over a 26% would be willing to post a review to help other individuals with their choice making process.

Source: Podium