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Online Product Reviews About An Item Can Boost Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase possibility for a product with 5 reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
89% Of Clients Browse A Companies Responses To Reviews
Not only do a lot of shoppers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
A Lot Of Popular Products Have An Average Ranking Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star rankings.
According to consumer rating statistics, conversion rates start to decrease as ratings rise above 4.7.
Source: Spiegel Research Center
Many Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review statistics place clients' reviews as the most reliable source of recommendations. Online reviews normally carry the exact same weight as guidance from family and friends.
Source: Brightlocal
63.6 Percent Of Consumers Check Out Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review stats show the basic appeal of a website can only go so far.
Source: Review Trackers
49% Of Customers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency too.
The share of clients, who take notice of the variety of reviews is presently at 46%.
Source: Brightlocal
86% Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. They will be prepared to share it if you give them a great experience.
Source: Brightlocal
30% Of Consumers Feel Favorable To A Business Which Reacts To Online Reviews
Communicating with your customers creates trust. Even something as simple as reacting to their reviews and remarks can make them feel appreciated.
As you may anticipate, customers who feel this way are ready to invest more cash with a company.
Source: Statuslabs
53% Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's consumers are wary and desire the best bang for their buck. It's not surprising that that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can also influence our buying preferences.
According to social reviews statistics, Facebook impacts over half of users' purchase choices.
Facebook reviews stats reveal that 4 out of five users are most likely to rely on a local business if it has favorable reviews.
Source: RevLocal
Customer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are essentially ads.
Source: Martech Zone