61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars

Generally 2 out of 3 businesses have outstanding and great ratings. Just 5% of companies have a rating listed below three stars.

Source: Brightlocal

When Buying Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Element

Stats reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

A Single Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated content can do wonders in terms of conversions.

A single review can have a huge impact on your business.

A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can provide a mind-blowing 44% boost.

Source: RevLocal

90 Percent Of Consumers Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about first impressions, right?

Users get their impression of your businesses through reviews. Generally through less than 10 of them.

If you don't have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews

Corresponding with your consumers develops trust. Even something easy like responding to their reviews and comments can make them feel appreciated.

As you may expect, customers who feel this way are happy to spend more money with a company.

Source: Statuslabs

US Shoppers View "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of American clients.

Source: Statista

86 Percent Of Customers Would Consider Composing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you offer them an excellent experience.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to select an attorney or a physician.

Younger people (age 18-35) are even more inclined to work with a professional based on online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

Only 6 Percent Of Consumers Don't Trust Customer Reviews At All

According to client review statistics, a whopping 19 percent of consumers always rely on online reviews and never a make a purchase without reading reviews initially.

Source: Statista

More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent

One negative review is enough for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to buy a brand-new vehicle and there are a number of models which fit your criteria. How do you pick the very best one for you? Well, you read online reviews.

With the help of other consumers, you manage to decide on a model that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star ranking is the first thing consumers see. Still, users focus on other factors also, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American customers.

Source: Statista

89% Of Individuals Like To Read Reviews Using Their Mobile Phones

Be it by means of an app or a mobile web browser, consumers prefer to read reviews on their phones.

Source: Statista

49 Percent Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.

The share of clients, who take notice of the variety of reviews is presently at 46%.

Source: Brightlocal

98% Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website

Typically, 142 million consumers check out Yelp monthly. This is as excellent a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

74 Percent Of Local Businesses Have At Least One Google Review

One review is far from adequate to enhance your site's SERP ranking.

Taking a look at online scores stats, we discovered that a business needs to have approximately 40 reviews before users "Award" it with a star.

Source: Brightlocal