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73% Of Consumers Believe Written Reviews Are More Important Than Star And Number Scores
Online review stats make it clear individuals aren't satisfied with scores alone.
Written reviews make the stats appear more genuine which is what the prospective customers are looking for. Almost a 3rd of consumers state composed reviews are the only function that makes them think the sites' reviews are useful and pertinent.
Source: Fan and Fuel
64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30% of customers who read consumer reviews, concur that it increases their buying confidence.
Companies utilize the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Just 6% Of Consumers Don't Trust Client Reviews At All
According to client review stats, a tremendous 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
60% Of Customers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected significantly by blogs and reviews on social media. With males being twice as likely to be influenced than women.
Reviews and score statistics show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
77% Of Buyers Don't Trust Reviews That Are Older Than Three Months
Clients don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
Majority Of Consumers Won't Use A Service If It Has Less Than A 4 Star Rating
This stat is one of many that illustrate the importance of online ratings. Now that news of consumer satisfaction travels this quick, keeping your clients happy is more important than ever.
57% of consumers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked only for businesses with a perfect five star score.
Source: Brightlocal
95% Of Dissatisfied Consumers Will Go Back To A Company If A Business Takes Care Of Problems Quickly And Effectively
Consumers don't anticipate you to be perfect. They do anticipate you to take care of things when they go wrong. If there is absolutely nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the manufacturer says. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
83% Of All Young Buyers Were Asked To Post A Review Recently
Of those asked, 80% of clients did give a review. In general, companies have asked 66% of all customers to post a review on their business.
Source: Brightlocal
A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated content can do wonders in regards to conversions.
A single review can have a substantial effect on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44 percent increase.
Source: RevLocal
72% Of Clients Won't Take Action Unless They Check Out Some Reviews
Irrespective of how captivating your marketing is, you still require consumer reviews. There's no other way around it. Customers are still ready to hear you out, however they trust other people more.
Source: My Testimonial Engine
The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010
At the present time reviews are much shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers