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86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they spend at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star score is the first thing consumers see. Still, users pay attention to other elements too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States customers.
Source: Statista
70% Of Consumers Prefer To Find Out About A Business Through Short Articles And Reviews, Instead Of Advertisements
Advertisements are all well and good, but it deserves attempting a different approach as well. Reviews are by far the very best way to discover the truth about a service or product.
Source: Statuslabs
Many Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends show individuals prefer to comment if they had a positive experience, instead of a negative or average one.
Source: Brightlocal
67% Of Consumers Report Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider
When consumers have to pick a solution provider, reviews have a huge effect on their decision.
Source: DemandGenReport
77% Of Clients Do Not Trust Reviews That Are Older Than Three Months
Consumers don't care how good your product or service was in the past. Part of why online reviews matter is due to the fact that they are relevant and fresh.
Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses should to be continuously asking for reviews.
Source: Statuslabs
Reviews Posted On Twitter Can Help Improve Revenues By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to purchase a new automobile and there are several models which fit your requirements. How do you pick the best one for you? Well, you read reviews.
With the help of other people, you manage to select one that works for you. That's how positive reviews transform customers into consumers.
Source: Consumer Affairs
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Many Best Selling Products Have An Average Ranking Of 4.2 To 4.7
You can't make everyone delighted, which is why perfect 5 star rankings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star scores. In some cases a lower ranking really helps your overall score.
According to customer rating statistics, conversion rates start to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
77% Of Consumers Would Certainly Give A Review If They Were Asked
More than a 35% would submit a review to educate others about their client encounter and 24% would certainly direct their review to the business itself.
Over a 26% would want to submit a review to help other people with their choice making process.
Source: Podium