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88% Of Executives Consider Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a business's reputation does not impact just the customers. Prospective team members likewise take a look at rankings and read reviews.
Source: Deloitte
89% Of Consumers Read A Businesses Responses To Reviews
Not only do the majority of shoppers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
Online Product Reviews About A Product Can Amplify Its Conversion Rate By A Staggering 270%
User review statistics reveal the purchase likelihood for a product with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
73% Of Customers Believe Consumer Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't satisfied with ratings alone.
Consumer reviews make the statistics appear more genuine which is what the potential customers are searching for. Nearly a 3rd of consumers say composed reviews are the only feature that makes them think the websites' reviews are useful and relevant.
Source: Fan and Fuel
90 Percent Of Clients Require Less Than 10 Reviews To Form A Viewpoint About A Business
You know what individuals say about impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone
Software Application Reviews Influence Over 98 Percent Of All Buyers
18% of software application buyers consider reviews to be a vital factor in the purchase process. Software reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of consumers, who pay attention to the variety of reviews is currently at 46%.
Source: Brightlocal
74% Of Local Companies Have At A Minimum, One Google Review
A single review is far from adequate to enhance your website's SERP ranking.
Looking at online ratings statistics, we found out that a business requires to have an average of 40 reviews before customers "Award" it with a star.
Source: Brightlocal
77% Of Users Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is due to the fact that they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that businesses need to be constantly asking for reviews.
Source: Statuslabs
60 Percent Of Customers Consult Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social media. With males being twice as likely to be affected than ladies.
Reviews and ranking data show individuals value the opinion of peers more than any other content.
Source: Collective Bias
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company
The star score is the first thing consumers see. Still, users take notice of other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of United States consumers.
Source: Statista