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73% Of Customers Believe Customer Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't pleased with ratings alone.
Written reviews make the statistics appear more authentic which is what the prospective clients are searching for. Almost a third of customers say composed reviews are the only feature that makes them think the sites' reviews are relevant and helpful.
Source: Fan and Fuel
Consumers Might Spend 31 Percent More With A Business That Has Fantastic Reviews
Focus on this statistic. The better other users explain your product or service, the more cash you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
Favorable Reviews Motivate 68% Of Consumers To Use Local Businesses
Given that the large majority of customers read reviews, you would want yours to be enticing to brand-new consumers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'constantly' or 'extremely frequently'.
Source: Trust You
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review statistics show user-generated material can do miracles in regards to conversions.
A single review can have an enormous effect on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can supply an astonishing 44% boost.
Source: RevLocal
98 Percent Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website
Generally, 142 million consumers go to Yelp monthly. This is as great a time as any if you haven't claimed your complimentary Yelp business page.
Source: RevLocal
49% Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency as well.
The share of consumers, who take note of the variety of reviews is presently at 46 percent.
Source: Brightlocal
Negative Reviews Can Increase Conversion By As Much As 85%
It sounds insane, but negative reviews can be a positive force for users to spend more time on your site. According to online review stats, individuals devote more than five times as long on a website when they read negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95% suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
Google Represents 57.5 Percent Of All Reviews Around The World
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
30% Of Customers Feel Positive About A Company Which Answers Online Reviews
Corresponding with your customers develops trust. Even something like reacting to their comments and reviews can make them feel valued.
As you may anticipate, customers who feel this way are ready to spend more money with a business.
Source: Statuslabs
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your clients are your most important resource, and it's not only because of the money they spend at your business. They will be ready to share it if you provide them a great experience.
Source: Brightlocal