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60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and ranking statistics reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
64 Percent Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read customer reviews, concur that it increases their buying confidence.
Businesses use the reviews to improve their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Facebook Reviews Impact More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social network which can also affect our buying decisions.
According to social reviews stats, Facebook affects more than half of users' purchase choices.
Facebook reviews stats expose that four out of five users are most likely to trust a local business if it has favorable reviews.
Source: RevLocal
Only 6 Percent Of Consumers Don't Trust Client Reviews At All
According to customer review stats, a whopping 19 percent of customers constantly rely on online reviews and never ever a make a purchase without reading reviews.
Source: Statista
A Solitary Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated content can do miracles in regards to conversions.
A single review can have a substantial impact on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44 percent boost.
Source: RevLocal
American Shoppers View "Product Performance" To Be The Most Useful Information In Product Reviews
When individuals read reviews, they focus on various elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American clients.
Source: Statista
52% Of Customers Rely On A Product More If It Has Negative Reviews Too
We already discussed the positive and negative reviews and their impact on customers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. People expect to see some negative reviews.
Source: Capterra
Reviews Published On Twitter Can Help Grow Revenues By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Software Application Reviews Influence Over 98% Of All Purchasers
18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Over Half Of Consumers Will Not Utilize A Company If It Has Less Than A 4 Star Score
This stat is one of many that highlight the significance of online rankings. Now that news of customer satisfaction travels this quick, keeping your clients delighted is more vital than ever.
57% of consumers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.
11% looked only for organizations with a perfect five star rating.
Source: Brightlocal
86% Of Consumers Would Consider Composing A Review For A Business
Your customers are your most important resource, and it's not just because of the cash they spend at your business. They will be willing to share it if you provide them a great experience.
Source: Brightlocal
88% Of Americans Stated That Product Reviews Were The Most Prominent Factor When Buying Home Electronic Devices
Statistics reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista