Reviews Shared On Twitter Can Help Boost Online Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

More Than Four Negative Reviews About A Company Or Service May Reduce Sales By 70 Percent

One negative review suffices for 35 percent of a website's visitors to choose not to purchase. Three negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Utilize An Organisation

This stat is one of lots of that illustrate the value of online rankings. Now that news of client fulfillment travels this fast, keeping your customers pleased is more vital than ever.

57 percent of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked only for businesses with a perfect five star rating.

Source: Brightlocal

Most Best-selling Items Have An Average Score Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star rankings are suspicious. Someone always has a bit of a gripe. That's why it is abnormal to get perfect 5 star rankings. Sometimes a lower ranking in fact helps your overall rating.

According to customer rating stats, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

88% Of Executives View Reputation Risk As A Top Business Concern

Reputation management statistics show a company's reputation doesn't affect just the consumers. Potential employees also look at scores and read reviews.

Source: Deloitte

77% Of Clients Would Definitely Submit A Review If They Were Asked

More than a 35% would do it to educate others about their consumer experience and 24% would rather direct their review to the business itself.

Over a 26% would be willing to post a review to assist other individuals with their decision making process.

Source: Podium

30% Of Customers Feel Positive About A Business Which Responds To Online Reviews

Keeping in touch with your customers establishes trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are happy to invest more money with a business.

Source: Statuslabs

Software Reviews Influence Over 98 Percent Of All Buyers

18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

83% Of All Young Consumers Were Asked To Submit A Review Recently

Of those invited, 80% of consumers did give a review. Overall, companies have asked 66% of all consumers to submit a review on their business.

Source: Brightlocal

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read consumer reviews, concur that it increases their buying confidence.

Businesses use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

67% Of Customers Claim That Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

When consumers have to pick a solution provider, reviews have a massive impact on their decision.

Source: DemandGenReport

US Buyers Regard "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on different elements of the shopping experience when people check out reviews. But according to online review statistics, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of American customers.

Source: Statista

Online Item Reviews About An Item Can Raise Its Conversion Rate By More Than 270 Percent

User review statistics reveal the purchase possibility for a product with five reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

Buyers Checking Out Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Purchasing choices are made quickly.

Online reviews are undoubtedly persuasive, yet online marketers have not always come to value the power of them.

Source: Martech Zone