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Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social media which can also affect our purchasing preferences.
According to social media reviews statistics, Facebook affects more than half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats reveal that four out of 5 users are most likely to rely on a local business.
Source: RevLocal
Online Item Reviews About An Item Can Increase Its Conversion Rate By An Unprecedented 270 Percent
User review stats show the purchase possibility for a product with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
If A Company Takes Care Of Problems Rapidly And Effectively, 95% Of Disappointed Customers Will Return To A Company
Consumers don't expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there is absolutely nothing else a company can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a new automobile and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.
With the help of other consumers, you quickly select a model that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
89% Of Individuals Prefer To Read Reviews On Their Mobile Devices
Be it via an app or a mobile web browser, everyday people prefer to read reviews on their mobile phones.
Source: Statista
70% Of Customers Need To Read At Least 4 Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out a lot more reviews to get a clear view of how the business is actually doing. Do not depend on that fact alone.
Source: Brightlocal
Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses in fact utilize them.
Although we now know why client reviews are so powerful, most businesses obviously don't.
Source: LsaInsider
More Than Half Of Shoppers Aged 25 To 34 Submitted Reviews
According to Statista, the more youthful generations are reportedly the more vocal ones.
Source: Statista
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies doubt the integrity of online reviews. However, they realize the massive impact user rankings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
77% Of Customers Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how excellent your service or product was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies should to be continuously asking for reviews.
Source: Statuslabs
Most Best-selling Products Have A Typical Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star scores.
According to customer rating statistics, conversion rates begin to decrease as scores rise above 4.7.
Source: Spiegel Research Center
Software Reviews Impact Over 98 Percent Of All Purchasers
18% of software application buyers consider reviews to be an important factor in the purchase process. Software reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
91% Of Millennials Trust Online Reviews As Much As Friends And Family
Online review stats position clients' reviews as the most trustworthy source of suggestions. Online reviews typically bring the same weight as recommendations from family and friends.
Source: Brightlocal