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Since They Want To Purchase A Product Or A Service And Desire To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Go To Review Sites.
Users come due to the fact that they have already formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
83% Of Customers Don't Trust Advertising
The conventional channels to reach consumers aren't as prominent as they utilized to be. Most users who no longer trust ads choose to take notice of clients' suggestions online.
Source: Statuslabs
73 Percent Of Consumers Believe Written Reviews Are More Crucial Than Star And Number Ratings
Online review statistics make it clear people aren't satisfied with ratings alone.
Written reviews make the stats appear more authentic which is what the would-be customers are trying to find. Nearly a third of customers state written reviews are the only feature that makes them think the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
83% Of All Younger Shoppers Were Invited To Give A Review Recently
Of those asked, 80% of customers did give a review. In general, companies have actually asked 66% of all clients to post a review on their company.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
Software Application Reviews Influence Over 98% Of All Purchasers
18% of software purchasers consider reviews to be an important factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews
Online review stats reveal that 63% of consumer reviews go on without a reaction. That's regrettable, because those businesses are losing consumers that way.
Source: Review Trackers
74 Percent Of Local Businesses Have At A Minimum, 1 Google Review
One review is far from adequate to improve your website's SERP ranking.
Taking a look at online ratings statistics, we found out that a company requires to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
89% Of Clients Read A Companies Reactions To Reviews
Not only do most shoppers read the review replies, 30% of them highly value them. Practically 96% read the replies to their own reviews.
Source: Brightlocal
Favorable Reviews Motivate 68% Of Customers To Use A Local Business
Because the large majority of customers check out reviews, you'd want yours to be enticing to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Unfavorable Reviews Can Improve Conversion By Up To 85 Percent
It sounds insane, however negative reviews can be a positive force for users to devote more time on your website. According to online review data, people devote more than five times as long on a site when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, an overwhelming 95% suspect censorship or fabricated reviews.
Source: Reevoo
49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not only the quality or nature of the reviews, but they consider their number and recency too.
The share of clients, who take note of the variety of reviews is presently at 46 percent.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Consumers
24% of US consumers consider reviews as 'incredibly influential'.
To illustrate the importance of online reviews and ratings, did you know that 81 percent of customers will pay more for a product with reviews and those same customers are also ready to accept slower shipping times for such items.
Source: Turntonetworks