91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends

Online review stats place customers' reviews as the most reliable source of recommendations. Online reviews usually carry the very same weight as suggestions from family and friends.

Source: Brightlocal

95% Of Dissatisfied Customers Will Go Back To A Company If A Business Deals With Problems Rapidly And Effectively

Consumers don't expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there is absolutely nothing else a company can do to resolve a problem, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor

Statistics reveal that reviews were more effective than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends show people prefer to comment if they had a positive experience, rather than a mediocre or unfavorable one.

Source: Brightlocal

49% Of Customers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision

Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of customers, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

73 Percent Of Customers Think Client Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear people aren't pleased with scores alone.

Customer reviews make the stats appear more authentic which is what the would-be customers are trying to find. Nearly a third of customers state composed reviews are the only function that makes them believe the websites' reviews are relevant and useful.

Source: Fan and Fuel

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is presently the most popular social network which can also influence our purchasing decisions.

According to social reviews data, Facebook affects more than half of users' purchase decisions.

Facebook reviews statistics expose that four out of 5 users are more likely to trust a local business if it has favorable reviews.

Source: RevLocal

Just 6 Percent Of Consumers Don't Trust Customer Reviews At All

According to client review stats, a massive 19% of consumers constantly trust online reviews and never a buy without checking out reviews first.

Source: Statista

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they realize the huge impact user scores have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.

Source: Career Arc

Since They Desire To Acquire A Service Or A Product And Want To Get The Truth About The Businesses Products And Services, 82% Of Consumers Go To Review Websites.

Users come since they have currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit.

Source: RevLocal

60 Percent Of Customers Seek Advice From Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.

Reviews and score statistics show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

15 Percent Of Clients Do Not Trust Businesses Without Online Reviews

No trust means no interactions. 15% of possible customers will not even consider working with a business they can't find opinions about.

Source: Statuslabs

89% Of Customers Prefer To Read Reviews On Their Smart Devices

Be it by means of an app or a mobile web browser, consumers choose to read reviews on their mobile phones.

Source: Statista

Favorable Reviews Motivate 68 Percent Of Customers To Use Local Businesses

Given that the huge majority of customers check out reviews, you'd want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Reviews Are The Most Essential Part Of The Purchase Choice For Over 90% Of United States Consumers

24% of US shoppers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those very same customers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

More Than Half Of Individuals Aged 25-34 Gave Reviews

According to Statista, the more youthful generations are plainly the more opinionated ones.

Source: Statista

53% Of Consumers Expect Businesses To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of client reviews go on without a reaction. That's too bad, due to the fact that those companies are losing customers that way.

Source: Review Trackers

67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

Reviews have a massive effect on their decision when clients have to choose a solution provider.

Source: DemandGenReport