73% Of Customers Believe Written Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear people aren't satisfied with ratings alone.

Customer reviews make the statistics appear more authentic which is what the potential customers are searching for. Practically a third of customers say written reviews are the only feature that makes them think the sites' reviews are useful and relevant.

Source: Fan and Fuel

60% Of Customers Refer To Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and ranking data reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

77% Of Buyers Don't Trust Reviews That Are Older Than Three Months

Consumers don't care how excellent your service or product was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses ought to be continuously asking for reviews.

Source: Statuslabs

Clients Might Invest 31% More With A Business That Has Fantastic Reviews

Take note of this fact. The better other users describe your product and services, the more money you can charge and customer review statistics show us precisely how much more.

Source: Martech Zone

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to pick an attorney or a doctor.

Young people (age 18-35) are much more likely to employ a professional based on online reviews. Only 19% of millennials will think about working with an attorney without any.

Source: Thomson Reuters

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, individuals devote more than five times as long on a website when they check out negative reviews.

When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Income

Businesses that treat customers well typically succeed, review websites help make certain of that.

Source: Statuslabs

63.6 Percent Of Consumers Visit Google To Look For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the general appeal of a website can only go so far.

Source: Review Trackers

Only 6% Of Customers Do Not Rely On Client Reviews At All

According to client review data, a whopping 19 percent of consumers constantly trust online reviews and never ever a make a purchase without reading reviews.

Source: Statista

30% Of Clients Feel Positive About A Company Which Responds To Online Reviews

Keeping in touch with your customers builds their trust. Even something as basic as reacting to their reviews and comments can make them feel valued.

As you may expect, customers who feel this way are going to spend more cash with a company.

Source: Statuslabs

A Solitary Business Review Can Lift Its Conversions By 10 Percent

Online review stats show user-generated content can do wonders in regards to conversions.

A single review can have a huge influence on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can offer an astonishing 44% boost.

Source: RevLocal

70% Of Customers Prefer To Learn About A Business Via Short Articles And Reviews, Rather Than Ads

Ads are all well and good, however it deserves trying a different approach as well. Reviews are by far the very best way to find the truth about a product or service.

Source: Statuslabs

70% Of Consumers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people check out many more reviews to get a better idea of how business is really doing. Do not depend on that figure alone.

Source: Brightlocal

Reviews Published On Twitter Can Increase Sales By 6.46 Percent

Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

83% Of All Younger Shoppers Were Invited To Submit A Review Recently

Of those asked, 80% of clients did give a review. Overall, businesses have asked 66% of all clients to submit a review on their company.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Top Business Problem

Reputation management stats indicate a company's reputation doesn't affect just the clients. Potential team members also take a look at rankings and take a look at reviews.

Source: Deloitte

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Businesses

More youthful individuals understand the worth of being informed. User-generated content has an unassailable effect on consumers.

If businesses stop to consider the power of customer reviews over millennials, they will recognize what they've been losing out on. Older individuals are different though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

89% Of Buyers Like To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile internet browser, customers choose to read reviews on their mobile phones.

Source: Statista