A One Star Boost In Ranking Can Lead To A 5% To 9% Increase In Business Profits

Businesses that treat customers fairly generally prosper, review websites help ensure of that.

Source: Statuslabs

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Utilize A Company

This stat is one of numerous that highlight the value of online ratings. Now that news of client complete satisfaction travels this fast, keeping your customers happy is more important than ever.

57 percent of consumers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked only for businesses with a best five star score.

Source: Brightlocal

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review stats show user-generated material can do wonders in regards to conversions.

A single review can have an enormous effect on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44 percent increase.

Source: RevLocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member

The 86% of companies question the integrity of online reviews. Nevertheless, they understand the huge impact user rankings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

60% Of Customers Consult Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and score statistics show people value the viewpoint of peers more than any other content.

Source: Collective Bias

Customers Might Spend 31% More With A Business That Has Excellent Reviews

Pay attention to this statistic. The better other users explain your product or service, the more money you can charge and customer review statistics reveal to us exactly just how much more.

Source: Martech Zone

Many Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

15 Percent Of People Do Not Trust Businesses Without Online Reviews

No trust implies no interactions. 15 percent of prospective consumers won't even think about doing business with a company they can't find viewpoints about.

Source: Statuslabs

If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More

We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, it raises red flags that maybe the reviews are phony if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.

Source: Capterra

More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to decide not to purchase. Three negative reviews can cost a business 59 percent less sales.

Obviously, they can be compensated by the sheer number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

People Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users

Mobile users choose to get things done quicker. For that reason, purchasing choices are made quickly.

Online reviews are undoubtedly convincing, yet marketers have not always come to appreciate the power of them.

Source: Martech Zone

64 Percent Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read consumer reviews, concur that it increases their purchasing confidence.

Companies use the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

71% Of Millennials Search Customer Reviews Of Professional Services

Over half of all individuals in need of an expert service rely on online reviews.

According to online reviews statistics, 59% used online reviews to pick a legal representative or a medical professional.

Young people (age 18-35) are much more inclined to hire a professional based upon online reviews. Only 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

If They Were Asked, 77% Of Consumers Would Undoubtedly Submit A Review

More than a 35% would submit a review to inform others about their client experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to submit a review to assist other individuals with their decision making process.

Source: Podium

53% Of Customers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of customer reviews stay without a reply. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers