More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Online Reviews Affect 67.7% Of Consumer Buying Decisions

More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

72 Percent Of Consumers Will Not Take Action Unless They Check Out Some Reviews

No matter how attractive your marketing is, you still require client reviews. There is no skirting around it. Consumers are still going to hear you out, however they trust other individuals more.

Source: My Testimonial Engine

15% Of People Do Not Trust Businesses Without Having Online Reviews

No trust suggests no interactions. 15% of prospective consumers won't even consider working with a business they can't discover viewpoints about.

Source: Statuslabs

Just 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competitors that aren't making the most of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of businesses actually utilize them.

Although we now understand why client reviews are so powerful, the majority of businesses obviously do not.

Source: LsaInsider

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Consumers

24% of US shoppers consider reviews as 'very influential'.

To highlight the importance of online reviews and ratings, did you understand that 81% of consumers will pay more for an item with reviews and those same clients are likewise happy to accept slower shipping times for such products.

Source: Turntonetworks

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management stats indicate a company's reputation does not affect simply the consumers. Potential team members also take a look at ratings and take a look at reviews.

Source: Deloitte

53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats prove that 63% of consumer reviews go on without a response. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

49 Percent Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of clients, who focus on the number of reviews is currently at 46%.

Source: Brightlocal

73 Percent Of Customers Think Customer Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Client reviews make the stats appear more genuine which is what the prospective consumers are trying to find. Nearly a third of consumers state written reviews are the only function that makes them believe the websites' reviews are relevant and beneficial.

Source: Fan and Fuel

89% Of Consumers Read A Companies Feedback To Reviews

Not only do most clients check out the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.

Source: Brightlocal

64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who read consumer reviews, agree that it increases their buying confidence.

Organizations use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

95% Of Dissatisfied Consumers Will Return To A Company If A Company Takes Care Of Issues Rapidly And Effectively

Customers don't anticipate you to be perfect. They do anticipate you to fix things when they go wrong. If there's nothing else a business can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday