88% Of Executives View Reputation Risk As A Top Business Concern

Reputation management stats suggest a company's reputation does not impact simply the customers. Prospective team members also take a look at ratings and take a look at reviews.

Source: Deloitte

86% Of Customers Would Think About Writing A Review For A Business

Your clients are your most important resource, and it's not only because of the cash they invest at your business. They will be ready to share it if you offer them a great experience.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Customers

24% of US buyers consider reviews as 'very influential'.

To highlight the significance of online reviews and scores, did you understand that 81% of customers will pay more for an item with reviews and those same customers are also ready to accept slower shipping times for such items.

Source: Turntonetworks

91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones

Online review stats put consumers' reviews as the most credible source of recommendations. Online reviews usually bring the same weight as guidance from friends and family.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star rating is the first thing customers see. Still, users pay attention to other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of US customers.

Source: Statista

53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review stats prove that 63% of client reviews remain without a reaction. That's too bad, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

Online Reviews Affect 67.7% Of Customer Purchasing Decisions

More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a surprisingly low number of companies really use them.

Although we now know why consumer reviews are so effective, most businesses apparently do not.

Source: LsaInsider

88% Of Americans Declared That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Statistics reveal that reviews were more beneficial than Television advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

Software Reviews Influence Over 98% Of All Purchasers

18% of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of consumers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Favorable Reviews Motivate 68 Percent Of Consumers To Use A Local Business

Because the large majority of consumers check out reviews, you would want yours to be inviting to brand-new consumers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Consumers Might Spend 31 Percent More With A Business That Has Great Reviews

Focus on this statistic. The better other users explain your product or service, the more cash you can charge and consumer review stats reveal to us precisely just how much more.

Source: Martech Zone

60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Devices Prior To Shopping

In-store purchasing is affected significantly by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and score statistics show people value the viewpoint of peers more than any other material.

Source: Collective Bias

More Than Half Of Shoppers Aged 25 To 34 Gave Reviews

According to Statista, the more youthful generations are surprisingly the more vocal ones.

Source: Statista

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies doubt the integrity of online reviews. Nevertheless, they understand the huge effect user scores have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

Google Accounts For 57.5 Percent Of All Reviews World-wide

Google is in the lead here, followed by Facebook as a remote second.

Here's the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Rely On A Business

4 reviews may be too few. Most people read many more reviews to get a clear view of how business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal