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77% Of Clients Would Most Likely Post A Review If They Were Asked
More than a 35% would do it to inform others about their consumer experience and 24% would likely direct their review to the company itself.
Over a 26% would be willing to post a review to help other people with their choice making process.
Source: Podium
89% Of Consumers Review A Businesses Feedback To Reviews
Not only do a lot of customers read the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Businesses
More youthful people know the worth of being informed. User-generated material has an unassailable impact on customers.
If businesses think of the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older people are different though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Only 6% Of Consumers Do Not Trust Consumer Reviews At All
According to client review data, a whopping 19% of consumers always trust online reviews and never ever a make a purchase without checking out reviews initially.
Source: Statista
61 Percent Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Typically two-thirds of businesses have great and awesome ratings. Only 5% of businesses have a score below three stars.
Source: Brightlocal
73% Of Consumers Believe Client Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear individuals aren't satisfied with scores alone.
Customer reviews make the statistics appear more genuine which is what the would-be customers are searching for. Practically a third of customers state written reviews are the only function that makes them think the websites' reviews are beneficial and appropriate.
Source: Fan and Fuel
63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.
When it comes to trust, these online review stats show the general popularity of a site can only go so far.
Source: Review Trackers
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of Online Shopping.
Today's shoppers are wary and desire the best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
89% Of Clients Want To Read Reviews Using Their Mobile Devices
Be it via an app or a mobile browser, most people choose to read reviews on their smart phones.
Source: Statista
Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds insane, but negative reviews can be a positive force for users to spend more time on your website. According to online review stats, people devote more than five times as long on a site when they check out negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
Many Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a mediocre or unfavorable one.
Source: Brightlocal
91 Percent Of Millennials Rely On Online Reviews As Much As Family And Friends
Online review statistics place customers' reviews as the most trustworthy source of recommendations. Online reviews typically carry the very same weight as suggestions from loved ones.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of companies question the integrity of online reviews. Nevertheless, they recognize the massive impact user scores have on their business. Undesirable consumer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
The Majority Of People Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are seemingly the more vocal ones.
Source: Statista
70% Of Consumers Choose To Learn About A Business Through Reviews And Posts, Rather Than Advertisements
Advertisements are all well and good, however it deserves trying a different approach too. Reviews are by far the very best way to find the truth about a product or service.
Source: Statuslabs
Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase probability for a product with five reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more beneficial than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista