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89% Of Consumers Browse A Companies Feedback To Reviews
Not only do a lot of shoppers read the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.
Source: Brightlocal
63.6% Of Customers Visit Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.
These online review stats show the general appeal of a site can only presume when it comes to trust.
Source: Review Trackers
73 Percent Of Consumers Believe Written Reviews Are More Vital Than Star And Number Scores
Online review data make it clear people aren't pleased with scores alone.
Consumer reviews make the statistics appear more authentic which is what the would-be customers are looking for. Nearly a third of consumers say composed reviews are the only feature that makes them believe the sites' reviews are helpful and pertinent.
Source: Fan and Fuel
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated content can do wonders in terms of conversions.
A single review can have a substantial influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can supply an astonishing 44% boost.
Source: RevLocal
The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010
As of late reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of a tweet.
Source: Review Trackers
Google Represents 57.5 Percent Of All Reviews Around The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
71% Of Millennials Browse Consumer Reviews Of Professional Services
Over half of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to select an attorney or a medical professional.
Young people (age 18-35) are even more inclined to employ a professional based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
Reviews Published On Twitter Can Help Boost Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
Most Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a positive experience, instead of a mediocre or negative one.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's shoppers are smart and want the best bang for their buck. It's no surprise that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
Clients Reading Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. Therefore, purchasing choices are made rapidly.
Online reviews are clearly convincing, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star rating is the first thing consumers see. Still, users take note of other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of US customers.
Source: Statista
Just 6 Percent Of Customers Don't Trust Consumer Reviews At All
According to customer review data, a whopping 19 percent of consumers constantly rely on online reviews and never ever a purchase without checking out reviews initially.
Source: Statista
67% Of Consumers Admit Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
When clients need to choose a service provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones
Online review stats position customers' reviews as the most reliable source of recommendations. Online reviews typically carry the same weight as suggestions from family and friends.
Source: Brightlocal
88% Of Executives View Reputation Risk As A Leading Business Problem
Reputation management statistics show a company's reputation doesn't affect simply the clients. Prospective team members likewise look at ratings and read reviews.
Source: Deloitte