60% Of Consumers Refer To Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store shopping is affected significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.

Reviews and rating stats reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

71% Of Millennials Browse Customer Reviews Of Expert Services

Over half of all individuals in need of a professional service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to pick an attorney or a doctor.

Younger people (age 18-35) are much more inclined to hire a professional based on online reviews. Just 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

Reviews Posted On Twitter Can Help Grow Revenues By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

67% Of Consumers Say Reviews Are A "Very Important" Factor When Selecting A Solution Provider

Reviews have a massive impact on their decision when clients have to select a service provider.

Source: DemandGenReport

52% Of Customers Rely On A Product More If It Has Negative Reviews As Well

We already discussed the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. People anticipate to see some negative reviews.

Source: Capterra

91 Percent Of Millennials Trust Online Reviews As Much As Friends And Family

Online review statistics place clients' reviews as the most credible source of suggestions. Online reviews typically carry the same weight as advice from friends and family.

Source: Brightlocal

Online Product Reviews About An Item Can Amplify Its Conversion Rate By More Than 270 Percent

User review statistics show the purchase likelihood for a product with five reviews is 270% higher than the exact same product without reviews.

Source: Spiegel Research Center

83% Of Consumers Do Not Trust Advertising

The traditional channels to reach customers aren't as influential as they utilized to be. The majority of users who no longer trust advertisements select to take notice of customers' recommendations online.

Source: Statuslabs

61 Percent Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Overall 2 out of 3 businesses have excellent and great rankings. Only 5% of companies have a ranking below 3 stars.

Source: Brightlocal

Just 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a surprisingly low number of companies really use them.

Although we now understand why client reviews are so effective, the majority of businesses obviously do not.

Source: LsaInsider

The Average Review Word Count Has Become 65% Much Shorter Since 2010

These days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is typical to that of tweet on twitter.

Source: Review Trackers

77% Of Buyers Do Not Trust Reviews That Are Older Than 3 Months

Customers don't care how excellent your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social media which can likewise affect our purchasing decisions.

According to social media reviews data, Facebook impacts more than half of users' purchase decisions.

Facebook reviews stats expose that four out of 5 users are more likely to trust a local business if it has positive reviews.

Source: RevLocal

70% Of Customers Choose To Discover A Business By Means Of Reviews And Articles, Instead Of Advertisements

Advertisements are all well and good, but it deserves trying a different approach too. Reviews are by far the very best method to discover the truth about a product or service.

Source: Statuslabs

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

30% Of Consumers Feel Positive About A Company Which Responds To Online Reviews

Corresponding with your customers develops trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.

As you may expect, customers who feel this way are happy to spend more money with a business.

Source: Statuslabs

Buyers Reading Reviews On A Mobile Device Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done quicker. For that reason, buying choices are made rapidly.

Online reviews are clearly persuasive, yet marketers have not always come to value the power of them.

Source: Martech Zone