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53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of client reviews remain without a response. That's regrettable, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to purchase a new car and there are numerous models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.
With the help of other consumers, you quickly pick one that works for you. That's how favorable reviews convert customers into clients.
Source: Consumer Affairs
Customers Could Invest 31% More With A Business That Has Fantastic Reviews
Pay attention to this fact. The better other users describe your product or service, the more money you can charge and consumer review stats show us exactly just how much more.
Source: Martech Zone
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to choose a legal representative or a doctor.
Young people (age 18-35) are much more inclined to work with a professional based on online reviews. Only 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the huge impact user rankings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With men being two times as likely to be affected than women.
Reviews and score data show people value the viewpoint of peers more than any other material.
Source: Collective Bias
When Purchasing Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Prominent Element
Stats reveal that reviews were more successful than Television ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
15% Of Consumers Don't Trust Businesses Without Online Reviews
No trust implies no interactions. 15% of potential customers won't even think about working with a company they can't find opinions about.
Source: Statuslabs
Favorable Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses
Considering that the vast majority of customers read reviews, you'd want yours to be inviting to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
One-half Of All Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals understand the value of being informed. User-generated content has an unassailable influence on consumers.
They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
A Lone Business Review Can Raise Its Conversions By 10%
Online review statistics reveal user-generated material can do wonders in regards to conversions.
A single review can have a huge effect on your business.
A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44 percent boost.
Source: RevLocal
73 Percent Of Customers Think Consumer Reviews Are More Crucial Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with ratings alone.
Client reviews make the statistics appear more genuine which is what the prospective consumers are searching for. Nearly a third of customers state composed reviews are the only feature that makes them believe the websites' reviews are pertinent and beneficial.
Source: Fan and Fuel
Reviews Posted On Twitter Can Grow Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
77% Of Individuals Don't Trust Reviews That Are Older Than 3 Months
Customers don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that businesses need to be continuously asking for reviews.
Source: Statuslabs