98% Of Yelp's Site Visitors Bought From A Business They Discovered On The Site

Normally, 142 million customers go to Yelp monthly. If you have not claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Consumers

24% of US buyers consider reviews as 'extremely influential'.

To illustrate the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same consumers are also going to accept slower shipping times for such items.

Source: Turntonetworks

Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are totally free, a remarkably low number of businesses really use them.

Although we now know why consumer reviews are so powerful, many businesses obviously don't.

Source: LsaInsider

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Business

The star score is the first thing customers see. Still, users take notice of other elements also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American consumers.

Source: Statista

30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews

Keeping in touch with your consumers builds their trust. Even something as simple as responding to their reviews and remarks can make them feel valued.

As you may expect, clients who feel this way are ready to spend more money with a company.

Source: Statuslabs

91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee

The 86% of companies question the integrity of online reviews. Nonetheless, they realize the huge effect user rankings have on their business. Undesirable customer or employee reviews can influence 90% of job seekers.

Source: Career Arc

If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More

We already touched upon the negative and positive reviews and their effect on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. People expect to see some negative reviews.

Source: Capterra

67% Of Consumers Admit Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

Reviews have a massive impact on their decision when customers have to select a solution provider.

Source: DemandGenReport

88% Of Executives Consider Reputation Risk As A Top Business Problem

Reputation management statistics indicate a company's reputation does not impact simply the clients. Prospective employees likewise take a look at ratings and read reviews.

Source: Deloitte

61% Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Overall two-thirds of businesses have good and exceptional rankings. Only 5% of businesses have a rating listed below three stars.

Source: Brightlocal

Due To The Fact That They Desire To Purchase A Service Or An Item And Want To Get The Facts About The Businesses Items And Services, 82% Of Customers Check Out Review Websites.

Review sites are places that people go to get the facts about a business, product or service . Users come because they have currently formed a purchase decision. The majority of them (89%) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

83% Of All Younger Consumers Were Invited To Leave A Review Recently

Of those invited, 80% of consumers did leave a review. In general, companies have actually asked 66% of all clients to give a review on their business.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions

Facebook is currently the most popular social media which can also affect our buying preferences.

According to social reviews data, Facebook affects over half of users' purchase choices.

If it has favorable reviews, Facebook reviews statistics expose that four out of 5 users are most likely to rely on a local business.

Source: RevLocal

63.6% Of Customers Visit Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

These online review statistics reveal the general appeal of a website can just presume when it pertains to trust.

Source: Review Trackers