49% Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who take notice of the variety of reviews is currently at 46 percent.

Source: Brightlocal

70% Of Customers Choose To Find Out About A Business By Means Of Posts And Reviews, Rather Than Advertisements

Advertisements are all well and good, however it's worth trying a different approach also. Reviews are by far the very best method to discover the truth about a product or service.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two-thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

89% Of Consumers Want To Read Reviews On Their Cell Phones

Be it by means of an app or a mobile web browser, folks choose to read reviews on their cell phones.

Source: Statista

If A Company Manages To Resolve Issues Rapidly And Efficiently, 95% Of Unsatisfied Consumers Will Go Back To A Business

Consumers do not expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's absolutely nothing else a business can do to resolve an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Unfavorable Reviews Can Improve Conversion By As Much As 85%

It sounds insane, however negative reviews can be a positive force for users to spend more time on your site. According to online review data, individuals spend more than 5 times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.

Source: Reevoo

More Than Half Of Clients Aged 25 To 34 Published Reviews

According to Statista, the more youthful generations are surprisingly the more vocal ones.

Source: Statista

71% Of Millennials Browse Consumer Reviews Of Expert Services

Majority of all people in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to choose a lawyer or a physician.

Younger people (age 18-35) are a lot more inclined to work with an expert based on online reviews. Just 19% of millennials will think about employing a legal representative without any.

Source: Thomson Reuters

72% Of Consumers Will Not Take Action Before They Read Some Reviews

Regardless of how attractive your marketing is, you still need consumer reviews. There's no way around it. Customers are still going to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

83% Of Clients Don't Trust Advertising

The traditional channels to reach clients aren't as prominent as they used to be. A lot of users who no longer trust ads pick to take note of clients' suggestions online.

Source: Statuslabs

Consumers Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying decisions are made quickly.

Online reviews are obviously persuasive, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

Google Accounts For 57.5 Percent Of All Reviews Globally

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

30% Of Customers Feel Comfortable With A Company Which Responds To Online Reviews

Keeping in touch with your customers establishes trust. Even something like reacting to their remarks and reviews can make them feel valued.

As you may anticipate, clients who feel this way are ready to invest more cash with a company.

Source: Statuslabs

90% Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about very first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

Think about asking your visitors to compose one if you don't have reviews on your site.

Source: Martech Zone

67% Of Consumers Admit Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

Reviews have an enormous impact on their decision when customers have to choose a solution provider.

Source: DemandGenReport

USA Consumers View "Product Performance" To Be The Most Valuable Info In Product Reviews

They focus on different elements of the shopping experience when people read reviews. But according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA consumers.

Source: Statista