86% Of Consumers Would Think About Composing A Review For A Business

Your customers are your most important resource, and it's not just because of the money they invest at your business. They will be willing to share it if you offer them a great experience.

Source: Brightlocal

15 Percent Of Visitors Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of potential consumers won't even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

89% Of Customers Like To Read Reviews Using Their Smart Devices

Be it via an app or a mobile browser, customers choose to read reviews on their phones.

Source: Statista

More Than Half Of Consumers Won't Utilize An Organisation If It Has Less Than A 4 Star Score

This stat is among many that highlight the value of online rankings. Now that news of customer fulfillment travels this fast, keeping your clients happy is more crucial than ever.

57 percent of consumers have looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with a perfect five star score.

Source: Brightlocal

63.6% Of Customers Visit Google To Read Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review statistics reveal the basic appeal of a site can only go so far.

Source: Review Trackers

61% Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Overall two thirds of businesses have excellent and good ratings. Just 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

60% Of Customers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is influenced substantially by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.

Reviews and score statistics show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, however they consider their number and recency as well.

The share of consumers, who take note of the variety of reviews is presently at 46%.

Source: Brightlocal

Customer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the maker states. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

Many Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they have gone to a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a unfavorable or average one.

Source: Brightlocal

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18% of software buyers consider reviews to be an important factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

70 Percent Of Consumers Choose To Find Out About A Business Via Reviews And Posts, Instead Of Advertisements

Ads are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the best way to discover the truth about a service or product.

Source: Statuslabs

77% Of Consumers Would Definitely Post A Review If They Were Asked

More than a 35% would submit a review to educate others about their customer encounter and 24% would undoubtedly direct their review to the business itself.

Over a 26% would be willing to give a review to assist other individuals with their choice making process.

Source: Podium

74 Percent Of Local Companies Have At Least 1 Google Review

A single review is far from adequate to improve your website's SERP ranking.

Taking a look at online scores statistics, we learnt that a business requires to have at least 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

89% Of Customers Review A Businesses Feedback To Reviews

Not only do many individuals check out the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.

Source: Brightlocal

Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger individuals know the value of being informed. User-generated material has an indisputable impact on customers.

If businesses think of the power of customer reviews over millennials, they will recognize what they've been losing out on. Older individuals are various though, only 6% of individuals aged 55 or older read reviews.

Source: Brightlocal