The Majority Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends reveal individuals prefer to comment if they had a positive experience, instead of a negative or mediocre one.

Source: Brightlocal

If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More

We already discussed the positive and negative reviews and their impact on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Consumers anticipate to see some unfavorable reviews.

Source: Capterra

60 Percent Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Before Shopping

In-store purchasing is affected significantly by blogs and reviews on social networks. With males being two times as likely to be affected than women.

Reviews and ranking stats show individuals value the opinion of peers more than any other material.

Source: Collective Bias

American Consumers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

They focus on various aspects of the shopping experience when individuals read reviews. However according to online review stats, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American customers.

Source: Statista

Online Item Reviews About A Product Can Increase Its Conversion Rate By An Unprecedented 270 Percent

User review statistics show the purchase possibility for a product with five reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

61 Percent Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars

Generally two thirds of businesses have outstanding and great ratings. Only 5% of companies have a rating below 3 stars.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Top Business Issue

Reputation management stats show a business's reputation doesn't impact simply the customers. Prospective employees likewise take a look at ratings and read reviews.

Source: Deloitte

98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Website

Normally, 142 million customers visit Yelp every month. This is as excellent a time as any if you have not claimed your free Yelp business page.

Source: RevLocal

91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of businesses doubt the integrity of online reviews. Nonetheless, they realize the enormous impact user ratings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

95% Of Unhappy Clients Will Return To A Company If A Business Deals With Problems Rapidly And Efficiently

Clients do not anticipate you to be perfect. When things go wrong, they do anticipate you to deal with things. If there's absolutely nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Due To The Fact That They Desire To Acquire A Product Or A Service And Want To Get The Truth About The Businesses Items And Services, 82% Of Customers Go To Review Websites.

Review websites are locations that people go to get the truth about a service, business or product . Because they have currently formed a purchase decision, users come. The majority of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.

Source: RevLocal

53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews

Online review stats show that 63% of consumer reviews remain without a reaction. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't taking advantage of their listing.

While business listings on the major review platforms are free, a surprisingly low number of businesses actually make use of them.

Although we now understand why consumer reviews are so effective, a lot of businesses apparently don't.

Source: LsaInsider

72 Percent Of Consumers Won't Take Action Unless They Check Out Some Reviews

Irrespective of how attractive your marketing is, you still need client reviews. There's no skirting around it. Clients are still willing to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you wish to purchase a new automobile and there are several models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to pick one that works for you. That's how favorable reviews transform consumers into consumers.

Source: Consumer Affairs

More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70%

One negative review suffices for 35% of a site's visitors to decide not to buy. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone