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Just 44% Of Local Companies Have Accepted Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a surprisingly low number of companies actually make use of them.
Although we now know why consumer reviews are so effective, most businesses apparently do not.
Source: LsaInsider
63.6% Of Customers Check Out Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
These online review stats show the basic popularity of a website can only go so far when it pertains to trust.
Source: Review Trackers
30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews
Keeping in touch with your customers establishes trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.
As you may anticipate, clients who feel this way are ready to invest more cash with a business.
Source: Statuslabs
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'constantly' or 'really often'.
Source: Trust You
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Buying Home Electronic Devices
Data reveal that reviews were more effective than TV advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
82% Of Consumers Check Out Review Sites Since They Wish To Acquire A Product Or A Service And Want To Get The Truth About The Businesses Product Or Services.
Review websites are places that customers go to get the facts about a business, service or product . Users come due to the fact that they have already formed a purchase decision. The bulk of them (89%) buy within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to buy a new automobile and there are a number of models which fit your criteria. How do you pick the best one for you? Well, you read the reviews.
With the help of other people, you manage to decide on a model that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews
Online review stats reveal that 63% of consumer reviews remain without a response. That's too bad, because those companies are losing clients that way.
Source: Review Trackers
Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270%
User review statistics reveal the purchase possibility for an item with five reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat clients honorably generally succeed, review websites help make certain of that.
Source: Statuslabs
More Than Half Of Customers Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are clearly the more vocal ones.
Source: Statista
Visitors Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done much faster. Therefore, buying decisions are made rapidly.
Online reviews are obviously persuasive, yet marketers haven't always come to value the power of them.
Source: Martech Zone
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and desire the best bang for their dollar. It's no surprise that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
The Typical Review Length Has Actually Become 65% Much Shorter Since 2010
In the present day reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a tweet.
Source: Review Trackers
Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can also influence our purchasing preferences.
According to social reviews statistics, Facebook impacts more than half of users' purchase choices.
Facebook reviews statistics reveal that 4 out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
Google Represents 57.5 Percent Of All Reviews Globally
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
These the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Consumers
24% of US buyers consider reviews as 'exceptionally influential'.
To show the significance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same consumers are also happy to accept slower shipping times for such products.
Source: Turntonetworks