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15 Percent Of Clients Do Not Trust Businesses With No Online Reviews
No trust means no interactions. 15 percent of possible consumers will not even think about working with a company they can't discover viewpoints about.
Source: Statuslabs
70% Of Customers Choose To Learn About A Business Via Reviews And Short Articles, Instead Of Ads
Ads are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the best method to discover the truth about a product or service.
Source: Statuslabs
86% Of Customers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not just because of the money they spend at your business. If you provide an excellent experience, they will want to share it.
Source: Brightlocal
98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Website
Generally, 142 million consumers go to Yelp monthly. This is as excellent a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses doubt the integrity of online reviews. However, they understand the enormous impact user ratings have on their business. Unfavorable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
88% Of Executives Consider Reputation Risk As A Leading Business Concern
Reputation management stats indicate a company's reputation doesn't impact just the consumers. Potential team members likewise take a look at rankings and take a look at reviews.
Source: Deloitte
If A Company Deals With Problems Quickly And Effectively, 95% Of Unhappy Consumers Will Return To A Company
Customers don't expect you to be perfect. They do expect you to remedy things when they go wrong. If there's absolutely nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.
Source: SocialMediaToday
60% Of Customers Consult Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is influenced substantially by blogs and reviews on social media. With males being two times as likely to be affected than ladies.
Reviews and ranking statistics reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
67% Of Consumers Claim Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
When consumers need to pick a service provider, reviews have a huge effect on their decision.
Source: DemandGenReport
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people read many more reviews to get an idea of how business is actually doing. Don't depend upon that statistic alone.
Source: Brightlocal
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike check out reviews to form a viewpoint. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they check out reviews 'always' or 'very often'.
Source: Trust You