61% Of Local Businesses Have An Average Rating Of 4 Or 5 Stars

Generally two-thirds of companies have outstanding and great scores. Only 5% of companies have a ranking listed below three stars.

Source: Brightlocal

98% Of Yelp's Visitors Bought From A Business They Found On The Site

Typically, 142 million consumers go to Yelp monthly. This is as great a time as any if you haven't declared your complimentary Yelp business page.

Source: RevLocal

53% Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's consumers are smart and desire the best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.

Source: Statista

86 Percent Of Customers Would Consider Composing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they spend at your business. If you give them a good experience, they will be willing to share it.

Source: Brightlocal

95% Of Dissatisfied Consumers Will Go Back To A Company If A Business Makes An Effort To Fix Problems Quickly And Efficiently

Consumers do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is nothing else a business can do to resolve a concern, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

83% Of All Young Shoppers Were Invited To Give A Review Recently

Of those asked, 80% of clients did leave a review. In general, businesses have actually asked 66% of all consumers to submit a review on their company.

Source: Brightlocal

Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process

Let's say you want to buy a brand-new car and there are several models which fit your requirements. How do you pick the best one for you? Well, you read reviews.

With the help of other consumers, you manage to select one that works for you. That's how favorable reviews convert customers into clients.

Source: Consumer Affairs

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of American Customers

24% of US consumers consider reviews as 'extremely influential'.

To illustrate the value of online reviews and ratings, did you know that 81% of consumers will pay more for a product with reviews and those same consumers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

49% Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Buying Decision

Customers value not just the quality or nature of the reviews, but they consider their number and recency as well.

The share of customers, who pay attention to the number of reviews is currently at 46%.

Source: Brightlocal

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management statistics indicate a company's reputation does not affect just the clients. Potential team members also take a look at ratings and take a look at reviews.

Source: Deloitte

Users Checking Out Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done much faster. Buying decisions are made quickly.

Online reviews are undoubtedly persuasive, yet online marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is presently the most popular social media which can likewise affect our purchasing preferences.

According to social media reviews stats, Facebook affects more than half of users' purchase choices.

If it has favorable reviews, Facebook reviews stats reveal that four out of five users are more likely to rely on a local business.

Source: RevLocal