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53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of consumer reviews remain without a reaction. That's regrettable, because those companies are losing clients that way.
Source: Review Trackers
89% Of Clients Choose To Read Reviews On Their Cell Phones
Be it through an app or a mobile browser, most people prefer to read reviews on their cell phones.
Source: Statista
60% Of Customers Check Out Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social media. With males being two times as likely to be affected than ladies.
Reviews and score statistics reveal individuals value the opinion of peers more than any other material.
Source: Collective Bias
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US shoppers consider reviews as 'very influential'.
To show the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for an item with reviews and those same clients are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
83% Of Consumers Do Not Rely On Advertising
The conventional channels to reach customers aren't as influential as they used to be. Many users who no longer trust ads pick to take note of consumers' recommendations online.
Source: Statuslabs
Reviews Published On Twitter Can Help Increase Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
Google Accounts For 57.5 Percent Of All Reviews Across The Globe
Google is in the lead here, followed by Facebook as a far-off second.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
Visitors Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. Therefore, purchasing choices are made quickly.
Online reviews are clearly convincing, yet online marketers haven't always come to appreciate the power of them.
Source: Martech Zone
15 Percent Of Visitors Do Not Trust Businesses Without Online Reviews
No trust indicates no interactions. 15% of possible customers won't even consider doing business with a company they can't discover opinions about.
Source: Statuslabs
Just 6% Of Consumers Don't Trust Customer Reviews At All
According to consumer review stats, a tremendous 19% of customers always rely on online reviews and never ever a make a purchase without reading reviews first.
Source: Statista
49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency too.
The share of customers, who focus on the variety of reviews is presently at 46 percent.
Source: Brightlocal
Software Application Reviews Impact Over 98 Percent Of All Buyers
18% of software purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
89% Of Clients Browse A Businesses Replies To Reviews
Not only do many clients read the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
If They Were Asked, 77% Of Clients Would Definitely Leave A Review
More than a 35% would submit a review to educate others about their client encounter and 24% would most likely direct their review to the company itself.
Over a 26% would want to give a review to assist other people with their choice making process.
Source: Podium
Negative Reviews Can Boost Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive factor for users to spend more time on your website. According to online review statistics, individuals devote more than five times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase probability for a product with five reviews is 270% higher than the same product without reviews.
Source: Spiegel Research Center
70% Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. The majority of people check out a lot more reviews to get a better idea of how business is really doing. Don't depend on that fact alone.
Source: Brightlocal
The Majority Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a favorable experience, rather than a negative or average one.
Source: Brightlocal