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91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of businesses question the integrity of online reviews. Nevertheless, they understand the enormous effect user scores have on their business. Unfavorable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
71% Of Millennials Browse Consumer Reviews Of Professional Services
Over half of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to pick a medical professional or a lawyer.
Younger people (age 18-35) are even more inclined to hire a professional based on online reviews. Only 19% of millennials will consider working with a legal representative without any.
Source: Thomson Reuters
Positive Reviews Motivate 68 Percent Of Consumers To Use A Local Business
Considering that the large majority of customers read reviews, you'd want yours to be enticing to new clients, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
73% Of Customers Believe Consumer Reviews Are More Important Than Star And Number Rankings
Online review stats make it clear individuals aren't satisfied with ratings alone.
Written reviews make the stats appear more authentic which is what the prospective consumers are searching for. Almost a third of customers state written reviews are the only function that makes them think the sites' reviews are appropriate and useful.
Source: Fan and Fuel
If They Were Asked, 77% Of Clients Would Post A Review
More than a 35% would leave a review to inform others about their consumer experience and 24% would most likely direct their review to the company itself.
Over a 26% would want to post a review to help other people with their choice making process.
Source: Podium
89% Of Customers Read A Companies Feedback To Reviews
Not only do the majority of shoppers read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
70 Percent Of Customers Need To Read At Least Four Reviews Before They Can Trust A Business
4 reviews may be too few. Many people read much more reviews to get a better idea of how the business is really doing. Do not depend on that statistic alone.
Source: Brightlocal
Unfavorable Reviews Can Boost Conversion By Up To 85%
It sounds crazy, but negative reviews can be a positive force for users to spend more time on your website. According to online review data, individuals spend more than 5 times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95% suspect censorship or fabricated reviews.
Source: Reevoo
A Lone Business Review Can Raise Its Conversions By 10 Percent
Online review statistics reveal user-generated content can do wonders in terms of conversions.
A single review can have a substantial effect on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can supply an astonishing 44% increase.
Source: RevLocal
A One Star Increase In Ranking Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat clients honorably usually flourish, review sites help make certain of that.
Source: Statuslabs
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Vital Part Of The Online Shopping Experience In 2018.
Today's shoppers are smart and want the very best bang for their buck. It's no surprise that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
91 Percent Of Millennials Depend On Online Reviews As Much As Friends And Family
Online review statistics position clients' reviews as the most trustworthy source of recommendations. Online reviews typically bring the exact same weight as recommendations from family and friends.
Source: Brightlocal
72 Percent Of Customers Won't Take Action Before They Read Some Reviews
Regardless of how eye-catching your marketing is, you still require customer reviews. There is no other way around it. Consumers are still ready to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine