If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More

We already touched upon the positive and negative reviews and their effect on customers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. People expect to see some negative reviews.

Source: Capterra

83 Percent Of Customers Do Not Rely On Advertising

The conventional channels to reach clients aren't as influential as they utilized to be. A lot of users who no longer trust ads select to pay attention to consumers' recommendations online.

Source: Statuslabs

Consumers Might Spend 31 Percent More With A Business That Has Excellent Reviews

Take notice of this fact. The more detailed other users describe your product or service, the more cash you can charge and customer review statistics reveal to us precisely how much more.

Source: Martech Zone

88% Of Executives View Reputation Risk As A Leading Business Problem

Reputation management stats indicate a company's reputation does not impact simply the customers. Potential team members also look at rankings and read reviews.

Source: Deloitte

Negative Reviews Can Increase Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive driver for users to spend more time on your website. According to online review data, people spend more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

89% Of Customers Choose To Read Reviews Using Their Smart Devices

Be it by means of an app or a mobile browser, clients prefer to read reviews on their phones.

Source: Statista

77% Of Consumers Would Certainly Leave A Review If They Were Asked

More than a 35% would do it to inform others about their client experience and 24% would definitely direct their review to the business itself.

Over a 26% would want to give a review to assist other people with their decision making process.

Source: Podium

More Than Half Of Customers Won't Use A Business If It Has Less Than A 4 Star Score

This stat is one of many that illustrate the importance of online ratings. Now that news of customer complete satisfaction travels this fast, keeping your customers happy is more crucial than ever.

57% of consumers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

Furthermore, 11 percent looked only for services with an ideal five star score.

Source: Brightlocal

82 Percent Of Consumers Visit Review Websites Since They Want To Buy A Service Or An Item And Want To Get The Truth About Business Services And Products.

Users come since they have currently formed a buying decision. The bulk of them (89%) purchase within a week of their visit.

Source: RevLocal

Fifty Percent Of All Of The Millennial's "Always" Read Online Reviews For Businesses

Younger individuals understand the value of being informed. User-generated content has an unassailable effect on customers.

They will recognize what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

83% Of All Young Clients Were Invited To Post A Review Recently

Of those invited, 80% of clients did submit a review. In general, businesses have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal