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15 Percent Of Visitors Don't Trust Businesses With No Online Reviews
No trust indicates no interactions. 15% of potential clients will not even think about doing business with a company they can't find viewpoints about.
Source: Statuslabs
Negative Reviews Can Boost Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your site. According to online review data, individuals spend more than five times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
98% Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Generally, 142 million consumers go to Yelp monthly. If you have not claimed your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal
95% Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'always' or 'extremely frequently'.
Source: Trust You
64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read consumer reviews, agree that it increases their purchasing confidence.
Businesses utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Online Item Reviews About An Item Can Amplify Its Conversion Rate By An Unprecedented 270 Percent
User review stats show the purchase likelihood for a product with five reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
30% Of Customers Feel Positive About A Business Which Answers Online Reviews
Corresponding with your clients builds their trust. Even something as simple as reacting to their reviews and remarks can make them feel appreciated.
As you might expect, customers who feel this way are going to spend more cash with a business.
Source: Statuslabs
61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars
Overall two-thirds of companies have excellent and exceptional scores. Only 5% of companies have a score below three stars.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Clients
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the importance of online reviews and rankings, did you know that 81% of customers will pay more for a product with reviews and those exact same customers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
Majority Of Customers Will Not Utilize A Business If It Has Less Than A 4 Star Ranking
This stat is among numerous that highlight the importance of online ratings. Now that news of client complete satisfaction travels this fast, keeping your clients happy is more crucial than ever.
57% of consumers have looked for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
Moreover, 11 percent looked only for companies with an ideal five star ranking.
Source: Brightlocal
Clients Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. Purchasing decisions are made rapidly.
Online reviews are certainly persuasive, yet online marketers have not necessarily come to value the power of them.
Source: Martech Zone