89% Of Clients Read A Companies Feedback To Reviews

Not only do a lot of individuals check out the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Professional Services

More than half of all individuals in need of a professional service turn to online reviews.

According to online reviews stats, 59% used online reviews to choose an attorney or a doctor.

Young people (age 18-35) are even more likely to work with an expert based on online reviews. Just 19% of millennials will think about working with a lawyer without any.

Source: Thomson Reuters

A Solitary Business Review Can Raise Its Conversions By 10%

Online review statistics show user-generated content can do wonders in terms of conversions.

A single review can have a massive influence on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44% boost.

Source: RevLocal

77% Of Individuals Do Not Trust Reviews That Are Older Than Three Months

Consumers don't care how good your product or service was in the past. Part of why online reviews matter is because they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.

It is for this reason that businesses need to be continuously asking for reviews.

Source: Statuslabs

49 Percent Of Consumers Consider The Number Of Online Reviews As An Important Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of clients, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses in fact utilize them.

Although we now understand why consumer reviews are so effective, many businesses apparently don't.

Source: LsaInsider

64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who check out customer reviews, agree that it increases their buying confidence.

Businesses utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Service

This stat is among lots of that illustrate the significance of online ratings. Now that news of customer complete satisfaction travels this quick, keeping your customers delighted is more crucial than ever.

57% of customers have actually looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for organizations with an ideal five star score.

Source: Brightlocal

91% Of Millennials Have Confidence In Online Reviews As Much As Family And Friends

Online review statistics put customers' reviews as the most reliable source of suggestions. Online reviews generally bring the exact same weight as recommendations from loved ones.

Source: Brightlocal

70 Percent Of Customers Prefer To Learn About A Business Through Reviews And Articles, Instead Of Ads

Advertisements are all well and good, however it deserves attempting a different approach as well. Reviews are without a doubt the very best way to find the truth about a product or service.

Source: Statuslabs

United States Shoppers View "Product Performance" To Be The Most Useful Detail In Product Reviews

When people read reviews, they focus on various elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA clients.

Source: Statista

Reviews Posted On Twitter Can Boost Online Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

95% Of Dissatisfied Customers Will Go Back To A Business If A Business Takes Care Of Issues Quickly And Efficiently

Customers do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there is nothing else a company can do to resolve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a brand-new vehicle and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.

With the help of other customers, you manage to select one that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

Half Of All Millennial's "Always" Check Out Online Reviews For Businesses

More youthful individuals know the value of being informed. User-generated content has an unassailable effect on customers.

If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been missing out on. Older individuals are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal