89% Of Consumers Want To Read Reviews On Their Mobile Devices

Be it by means of an app or a mobile web browser, folks choose to read reviews on their cell phones.

Source: Statista

88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices

Stats reveal that reviews were more beneficial than Television ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Revenue

Businesses that treat clients honorably usually succeed, review websites help make sure of that.

Source: Statuslabs

Only 6 Percent Of Customers Don't Rely On Customer Reviews At All

According to consumer review statistics, a massive 19% of consumers always rely on online reviews and never a make a purchase without reading reviews.

Source: Statista

United States Consumers Consider "Product Performance" To Be The Most Useful Info In Product Reviews

When individuals read reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of US customers.

Source: Statista

77% Of Clients Would Give A Review If They Were Asked

More than a 35% would do it to inform others about their customer encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would want to give a review to assist other people with their choice making process.

Source: Podium

60 Percent Of Consumers Refer To Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With males being twice as likely to be influenced than ladies.

Reviews and score stats reveal individuals value the opinion of peers more than any other content.

Source: Collective Bias

63.6% Of Customers Visit Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics reveal the basic appeal of a website can only go so far.

Source: Review Trackers

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization

The star score is the first thing consumers see. Still, users take notice of other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of American consumers.

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US consumers consider reviews as 'exceptionally influential'.

To highlight the importance of online reviews and scores, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same consumers are also ready to accept slower shipping times for such items.

Source: Turntonetworks

Fifty Percent Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger individuals understand the value of being informed. User-generated material has an indisputable impact on customers.

If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been losing out on. Older people are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

67% Of Consumers Claim That Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

Reviews have a massive impact on their decision when customers have to choose a solution provider.

Source: DemandGenReport

Unfavorable Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive driver for users to devote more time on your website. According to online review statistics, people devote more than five times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review statistics put consumers' reviews as the most trustworthy source of suggestions. Online reviews generally carry the exact same weight as advice from family and friends.

Source: Brightlocal