Half Of All Millennial's "Constantly" Check Out Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated content has an indisputable effect on customers.

If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been losing out on. Older people are various though, only 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and desire the best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the buying decision.

Source: Statista

89% Of Individuals Want To Read Reviews On Their Mobile Devices

Be it via an app or a mobile browser, customers prefer to read reviews on their cell phones.

Source: Statista

A One Star Boost In Ranking Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat consumers fairly typically prosper, review websites help make certain of that.

Source: Statuslabs

60% Of Customers Check Out Blog And Social Media Reviews On Their Cell Phones Before Shopping

In-store shopping is affected substantially by blogs and reviews on social networks. With men being twice as likely to be influenced than women.

Reviews and score data reveal individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

95% Of Dissatisfied Customers Will Return To A Business If A Business Makes An Effort To Solve Problems Rapidly And Efficiently

Consumers don't anticipate you to be perfect. When things go wrong, they do anticipate you to take care of things. If there is absolutely nothing else a business can do to fix an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

15% Of Consumers Don't Trust Businesses Without Having Online Reviews

No trust implies no interactions. 15% of potential customers will not even think about working with a business they can't find viewpoints about.

Source: Statuslabs

83% Of Clients Do Not Trust Advertising

The traditional channels to reach clients aren't as influential as they used to be. The majority of users who no longer trust advertisements choose to pay attention to clients' suggestions online.

Source: Statuslabs

The Average Review Length Has Become 65% Shorter Since 2010

Lately reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who read client reviews, agree that it increases their buying confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of businesses really use them.

Although we now understand why client reviews are so effective, many businesses apparently don't.

Source: LsaInsider

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Site

Typically, 142 million consumers check out Yelp monthly. This is as excellent a time as any if you haven't declared your complimentary Yelp business page.

Source: RevLocal

70 Percent Of Customers Prefer To Find Out About A Business Via Reviews And Short Articles, Rather Than Ads

Ads are all well and good, but it's worth attempting a different approach too. Reviews are by far the best method to discover the truth about a service or product.

Source: Statuslabs

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use A Company

This stat is among many that illustrate the value of online ratings. Now that news of consumer complete satisfaction travels this fast, keeping your consumers delighted is more important than ever.

57% of consumers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for services with a perfect five star rating.

Source: Brightlocal