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83% Of All Young Customers Were Asked To Post A Review Recently
Of those invited, 80% of clients did post a review. Overall, companies have asked 66% of all customers to leave a review on their business.
Source: Brightlocal
83 Percent Of Consumers Don't Trust Advertising
The traditional channels to reach customers aren't as influential as they utilized to be. Most users who no longer trust advertisements choose to take note of consumers' recommendations online.
Source: Statuslabs
The Majority Of Consumers Aged 25-34 Wrote Reviews
According to Statista, the more youthful generations are apparently the more vocal ones.
Source: Statista
Only 6% Of Customers Don't Trust Client Reviews At All
According to customer review data, a whopping 19% of consumers constantly rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the huge effect user ratings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
98% Of Yelp's Site Visitors Purchased From A Business They Found On The Website
Usually, 142 million consumers go to Yelp monthly. This is as excellent a time as any if you haven't claimed your free Yelp business page.
Source: RevLocal
53% Of Americans Consider Item Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's consumers are smart and desire the very best bang for their dollar. It's not surprising that that they consider reading reviews as a big part of the buying decision.
Source: Statista
Customers Might Spend 31 Percent More With A Business That Has Fantastic Reviews
Focus on this statistic. The better other users describe your services or product, the more cash you can charge and customer review stats show us precisely how much more.
Source: Martech Zone
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats prove that 63% of customer reviews remain without a reaction. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
Almost All Consumers, Who Use Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a new vehicle and there are several models which fit your requirements. How do you choose the very best one for you? Well, you read the reviews.
With the help of other customers, you manage to select one that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
One-half Of All Millennial's "Constantly" Read Online Reviews For Businesses
More youthful people understand the worth of being informed. User-generated content has an indisputable effect on consumers.
If businesses think of the power of consumer reviews over millennials, they will realize what they've been missing out on. Older people are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) last.
When it comes to trust, these online review statistics reveal the basic appeal of a site can only go so far.
Source: Review Trackers
72 Percent Of Clients Will Not Take Action Before They Read Some Reviews
Regardless of how appealing your marketing is, you still need customer reviews. There's no way around it. Consumers are still happy to hear you out, but they rely on other people more.
Source: My Testimonial Engine
61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Generally 2 out of 3 companies have good and awesome ratings. Only 5% of businesses have a score listed below three stars.
Source: Brightlocal
Buyers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. Therefore, purchasing choices are made rapidly.
Online reviews are obviously convincing, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone