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Google Represents 57.5 Percent Of All Reviews Across The World
Google is the clear winner as far as circulation goes, however they are not the only ones in the game.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
Clients Might Spend 31 Percent More With A Business That Has Great Reviews
Take notice of this statistic. The more detailed other users explain your product or service, the more money you can charge and customer review stats reveal to us precisely how much more.
Source: Martech Zone
64% Of Americans Agree That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out customer reviews, agree that it increases their buying confidence.
Organizations utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
A Single Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated material can do wonders in terms of conversions.
A single review can have a substantial effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer a mind-blowing 44% boost.
Source: RevLocal
Reviews Shared On Twitter Can Help Increase Online Sales By 6.46%
Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
83 Percent Of Consumers Do Not Rely On Advertising
The standard channels to reach clients aren't as influential as they used to be. The majority of users who no longer trust advertisements select to focus on customers' suggestions online.
Source: Statuslabs
49 Percent Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their number and recency also.
The share of clients, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company
The star rating is the first thing consumers see. Still, users take note of other elements also, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of American customers.
Source: Statista
70% Of Customers Choose To Find Out About A Business Via Reviews And Short Articles, Instead Of Advertisements
Advertisements are all well and good, however it deserves trying a different approach also. Reviews are without a doubt the best way to find the truth about a product or service.
Source: Statuslabs
30% Of Consumers Feel Favorable To A Company Which Responds To Online Reviews
Keeping in touch with your customers establishes trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.
As you might anticipate, clients who feel this way are happy to spend more money with a company.
Source: Statuslabs
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than 2 thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Overall two-thirds of companies have outstanding and good ratings. Only 5% of companies have a score listed below three stars.
Source: Brightlocal
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review statistics show that 63% of consumer reviews go on without a response. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers
77% Of Consumers Would Certainly Post A Review If They Were Asked
More than a 35% would submit a review to notify others about their customer experience and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to post a review to help other individuals with their choice making process.
Source: Podium