72% Of Consumers Will Not Take Action Before They Read Some Reviews

Irrespective of how attractive your marketing is, you still need client reviews. There is no skirting around it. Clients are still ready to hear you out, however they rely on other people more.

Source: My Testimonial Engine

98% Of Yelp's Visitors Bought From A Business They Discovered On The Site

Typically, 142 million customers go to Yelp each month. If you haven't declared your free Yelp business page, this is as good a time as any.

Source: RevLocal

64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization

The star score is the first thing customers see. Still, users pay attention to other factors as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of US customers.

Source: Statista

Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

Younger people understand the worth of being informed. User-generated content has an unassailable influence on consumers.

If businesses think of the power of consumer reviews over millennials, they will recognize what they've been losing out on. Older individuals are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

89% Of Clients Review A Businesses Feedback To Reviews

Not only do most consumers read the review replies, 30% of them value them highly. Nearly 96% read the replies to their own reviews.

Source: Brightlocal

Reviews Published On Twitter Can Increase Online Sales By 6.46%

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

Clients Could Invest 31% More With A Business That Has Great Reviews

Take note of this fact. The more detailed other users explain your product or service, the more cash you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone

60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than women.

Reviews and ranking stats reveal people value the viewpoint of peers more than any other material.

Source: Collective Bias

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18 percent of software buyers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

77% Of Customers Would Post A Review If They Were Asked

More than a 35% would submit a review to advise others about their consumer experience and 24% would rather direct their review to the company itself.

Over a 26% would want to give a review to help other people with their choice making process.

Source: Podium

Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't taking advantage of their listing.

While business listings on the significant review platforms are free, a remarkably low number of businesses actually make use of them.

Although we now understand why consumer reviews are so effective, most businesses apparently do not.

Source: LsaInsider

77% Of Users Do Not Rely On Reviews That Are Older Than 3 Months

Consumers don't care how good your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.

It is for this reason that companies ought to be constantly asking for reviews.

Source: Statuslabs

95% Of Unsatisfied Consumers Will Return To A Business If A Business Manages To Solve Problems Rapidly And Efficiently

Customers don't expect you to be perfect. When things go wrong, they do expect you to remedy things. If there is absolutely nothing else a company can do to solve an issue, a simple coupon can say "We are sorry" in a more enticing way.

Source: SocialMediaToday

Just 6% Of Customers Don't Rely On Customer Reviews At All

According to consumer review stats, a tremendous 19% of consumers always trust online reviews and never ever a make a purchase without checking out reviews first.

Source: Statista

61 Percent Of Regional Businesses Have An Average Rating Of 4 To 5 Stars

Typically 2 out of 3 businesses have excellent and exceptional ratings. Just 5% of companies have a ranking listed below three stars.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to choose a doctor or a legal representative.

Young people (age 18-35) are much more inclined to employ an expert based upon online reviews. Just 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters