77% Of Customers Would Certainly Submit A Review If They Were Asked

More than a 35% would leave a review to educate others about their client experience and 24% would certainly direct their review to the business itself.

Over a 26% would want to give a review to help other individuals with their decision making process.

Source: Podium

64% Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who check out customer reviews, agree that it increases their buying confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Will Not Use A Service

This stat is one of many that highlight the significance of online rankings. Now that news of customer satisfaction travels this fast, keeping your consumers happy is more important than ever.

57 percent of consumers have actually looked for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked just for services with a perfect five star rating.

Source: Brightlocal

72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews

Irrespective of how eye-catching your marketing is, you still require client reviews. There's no way around it. Customers are still willing to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

98% Of Yelp's Site Visitors Purchased From A Business They Discovered On The Website

Usually, 142 million customers visit Yelp each month. This is as great a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.

Today's consumers are wary and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

United States Consumers Consider "Product Performance" To Be The Most Valuable Info In Product Reviews

When people read reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of American customers.

Source: Statista

67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider

Reviews have a massive impact on their decision when customers have to choose a solution provider.

Source: DemandGenReport

When Buying Home Electronic Devices, 88% Of Americans Reported That Product Reviews Were The Most Prominent Element

Stats reveal that reviews were more helpful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Only 6 Percent Of Customers Don't Rely On Client Reviews At All

According to consumer review statistics, a whopping 19% of customers constantly rely on online reviews and never ever a make a purchase without checking out reviews first.

Source: Statista

Many Local Businesses Have An Average Of 39 Google Reviews

Individuals like to share their experience after they've gone to a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a unfavorable or mediocre one.

Source: Brightlocal

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds insane, however negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, individuals devote more than 5 times as long on a site when they read negative reviews.

When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95 percent suspect censorship or faked reviews.

Source: Reevoo

82 Percent Of Consumers Go To Review Websites Because They Wish To Purchase An Item Or A Service And Wish To Get The Facts About The Businesses Products And Services.

Review sites are locations that people go to get the facts about a service, product or business. Users come because they have actually already formed a purchase decision. The majority of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

Reviews Posted On Twitter Can Help Increase Online Sales By 6.46%

Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software application buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

73% Of Customers Think Written Reviews Are More Important Than Star And Number Rankings

Online review statistics make it clear individuals aren't satisfied with ratings alone.

Consumer reviews make the stats appear more genuine which is what the would-be customers are looking for. Practically a 3rd of customers say written reviews are the only function that makes them believe the websites' reviews are useful and pertinent.

Source: Fan and Fuel

53% Of Customers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics clarify that 63% of customer reviews remain without a response. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers