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61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars
Generally 2 out of 3 companies have great and awesome scores. Only 5% of companies have a ranking listed below three stars.
Source: Brightlocal
67% Of Customers Say Reviews Are A "Extremely Important" Factor When Choosing A Service Provider
Reviews have a massive effect on their decision when clients have to pick a solution provider.
Source: DemandGenReport
If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More
We already touched upon the negative and positive reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Customers anticipate to see some negative reviews.
Source: Capterra
74% Of Local Companies Have At Least 1 Google Review
One review is far from adequate to enhance your site's SERP ranking.
Taking a look at online scores data, we discovered that a business requires to have approximately 40 reviews before clients "Award" it with a star.
Source: Brightlocal
Online Reviews Affect 67.7% Of Customer Purchasing Decisions
More than 2 thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Only 44 Percent Of Local Companies Have Accepted Their Google My Business Listing
That's 56% of your competitors that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a surprisingly low number of businesses in fact use them.
Although we now understand why customer reviews are so powerful, most businesses apparently don't.
Source: LsaInsider
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all individuals in need of a professional service turn to online reviews.
According to online reviews statistics, 59% used online reviews to select a medical professional or a lawyer.
Young people (age 18-35) are much more likely to work with an expert based on online reviews. Only 19% of millennials will think about employing a lawyer without any.
Source: Thomson Reuters
53% Of Customers Anticipate Companies To Answer Back Within A Week To Negative Reviews
Online review statistics show that 63% of client reviews stay without a response. That's too bad, since those companies are losing consumers that way.
Source: Review Trackers
90 Percent Of Buyers Require Less Than 10 Reviews To Form An Opinion About A Business
You know what individuals state about impressions, right?
Users get their impression of your businesses through reviews. Usually through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to compose one.
Source: Martech Zone
72% Of Consumers Won't Take Action Before They Read Some Reviews
Irrespective of how appealing your marketing is, you still need consumer reviews. There is no other way around it. Customers are still ready to hear you out, however they trust other people more.
Source: My Testimonial Engine
88% Of Executives View Reputation Risk As A Leading Business Issue
Reputation management statistics indicate a business's reputation does not affect simply the clients. Potential team members also take a look at ratings and read reviews.
Source: Deloitte
98 Percent Of Yelp's Visitors Purchased From A Business They Discovered On The Website
Usually, 142 million customers visit Yelp on a monthly basis. If you have not declared your complimentary Yelp business page, this is as good a time as any.
Source: RevLocal