90 Percent Of Customers Need Less Than 10 Reviews To Form A Viewpoint About A Business

You know what people say about first impressions, right?

Users get their first impression of your businesses through reviews. Usually through less than 10 of them.

Consider asking your visitors to write one if you do not have reviews on your site.

Source: Martech Zone

30% Of Clients Feel Comfortable With A Company Which Responds To Online Reviews

Staying connected with your customers builds their trust. Even something as simple as reacting to their remarks and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are happy to spend more money with a business.

Source: Statuslabs

When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Factor

Stats reveal that reviews were more helpful than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

People Reading Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users

Mobile users choose to get things done quicker. Buying choices are made rapidly.

Online reviews are undoubtedly persuasive, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

Negative Reviews Can Boost Conversion By Up To 85%

It sounds insane, however negative reviews can be a positive driver for users to spend more time on your site. According to online review stats, individuals spend more than five times as long on a website when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

53% Of Customers Anticipate Businesses To Reply Within A Week To Unfavorable Reviews

Online review stats prove that 63% of client reviews go on without a reply. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

74 Percent Of Local Businesses Have At A Minimum, 1 Google Review

A single review is far from sufficient to improve your site's SERP ranking.

Taking a look at online scores stats, we discovered that a company requires to have a minimum of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

The Majority Of Local Companies Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends reveal people choose to comment if they had a positive experience, rather than a average or unfavorable one.

Source: Brightlocal

77% Of Clients Would Undoubtedly Leave A Review If They Were Asked

More than a 35% would submit a review to advise others about their client experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to give a review to help other people with their choice making process.

Source: Podium

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of clients, who focus on the number of reviews is currently at 46 percent.

Source: Brightlocal

Reviews Are The 3rd Most Prominent Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

86 Percent Of Customers Would Consider Writing A Review For A Business

Your customers are your most important resource, and it's not only because of the money they invest at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

More Than Half Of Clients Aged 25 To 34 Gave Reviews

According to Statista, the younger generations are surprisingly the more vocal ones.

Source: Statista

95% Of Disappointed Clients Will Return To A Business If A Business Takes Care Of Problems Quickly And Efficiently

Clients do not anticipate you to be perfect. They do anticipate you to fix things when they go wrong. If there's absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We are sorry" in a more attractive way.

Source: SocialMediaToday

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike read reviews to form an opinion. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all tourists report that they check out reviews 'constantly' or 'extremely often'.

Source: Trust You

88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management statistics show a company's reputation does not impact simply the clients. Prospective team members also take a look at rankings and read reviews.

Source: Deloitte

83% Of Clients Do Not Trust Advertising

The standard channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements select to pay attention to clients' recommendations online.

Source: Statuslabs