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86% Of Customers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you provide them a good experience.
Source: Brightlocal
Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, people spend more than five times as long on a website when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, an overwhelming 95% suspect censorship or faked reviews.
Source: Reevoo
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Consumers
24% of US buyers consider reviews as 'exceptionally influential'.
To illustrate the value of online reviews and rankings, did you understand that 81% of customers will pay more for an item with reviews and those exact same consumers are likewise going to accept slower shipping times for such products.
Source: Turntonetworks
Buyers Checking Out Reviews On A Mobile Phone Are 127% More Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. Purchasing choices are made rapidly.
Online reviews are undoubtedly convincing, yet online marketers have not always come to value the power of them.
Source: Martech Zone
89% Of Shoppers Want To Read Reviews Using Their Cell Phones
Be it via an app or a mobile web browser, people choose to read reviews on their cell phones.
Source: Statista
Online Product Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270 Percent
User review stats reveal the purchase possibility for an item with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, and so on) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking factors go for the local 3 pack.
Source: Moz
83% Of All Young Customers Were Asked To Leave A Review Recently
Of those invited, 80% of customers did submit a review. In general, businesses have actually asked 66% of all clients to give a review on their business.
Source: Brightlocal
72% Of Clients Won't Take Action Unless They Check Out Some Reviews
No matter how attractive your marketing is, you still require consumer reviews. There's no skirting around it. Clients are still willing to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
30% Of Customers Feel Favorable To A Business Which Reacts To Online Reviews
Keeping in touch with your customers establishes trust. Even something as basic as reacting to their reviews and comments can make them feel appreciated.
As you may anticipate, customers who feel this way are happy to spend more cash with a business.
Source: Statuslabs
Only 6 Percent Of Consumers Do Not Rely On Consumer Reviews At All
According to customer review stats, a whopping 19 percent of consumers constantly rely on online reviews and never a buy without checking out reviews initially.
Source: Statista
The Average Review Word Count Has Become 65% Much Shorter Since 2010
At the present time reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is comparable to that of tweet from twitter.
Source: Review Trackers
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Consumers expect to see some negative reviews.
Source: Capterra
Google Accounts For 57.5 Percent Of All Reviews Worldwide
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers